Multi Admin Approval error in Intune

Anandu Ramachandran 40 Reputation points
2024-06-21T12:23:06.2133333+00:00

I am trying to assign a M365 app configuration using intune, which requires Multi Admin Approval, i raised this request as user with roles Global Administrator and Intune Administrator, then i tried to approve this request with another account with the same roles as above, but i am getting an error, saying the Requesting user does not have proper permissions to approve, the Apps were assigned to a group under the Available for Installation options, i have also tried adding both users to this group.
IntuneError

Is there something that i am missing? The first account i used to raise the request has Microsoft 365 Business Premium License and the account i used to try and accept the approval request do not have this.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,276 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,693 questions
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  1. Crystal-MSFT 45,896 Reputation points Microsoft Vendor
    2024-06-28T06:36:27.4166667+00:00

    @Anandu Ramachandran, Thanks for letting us know the latest status. I am glad the issue is resolved. Here, please let me write a brief summary for our issue to let others who have the same issue to quickly find the resolution.

    Issue:

    Multi Admin Approval get error when approve request.

    Resolution:User's image

    Thanks for your time and have a nice day!


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  1. Crystal-MSFT 45,896 Reputation points Microsoft Vendor
    2024-06-24T01:53:18.8066667+00:00

    @Anandu Ramachandran, Thanks for posting in Q&A. For the second account to approve, it also needs Microsoft Intune Plan 1 license. Or if organization allows unlicensed administrators for Intune roles, all approver groups must also be a member group of one or more Intune role assignments.

    https://learn.microsoft.com/en-us/mem/intune/fundamentals/multi-admin-approval

    That is to say, we can choose one of the following two options:

    Option 1: Assign Intune license to the approver.

    Option 2: Add all approver groups to Intune role assignment.

    https://learn.microsoft.com/en-us/mem/intune/fundamentals/assign-role

    Hope the above information can help.


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