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mail flow rule not work

liuwei@cesm 631 Reputation points
2020-12-02T07:05:54.257+00:00

HI, Expert,

I setu the rule when biger size message hit our mail server, the server will reject to give explanation to sender.

I test it not work.

Could you give advice what I lost?

Brgds
Liu Wei

44266-rs-mail-workflow-not-working.jpg

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Joyce Shen - MSFT 16,646 Reputation points
    2020-12-03T05:52:27.747+00:00

    Hi @liuwei@cesm

    What's your Exchange server and CU version?

    Please provide more information about your issue? Not work means you still receive messages size larger than 5MB or what else?

    Have you checked the rules you created befor which you may selected "Stop processing more rules"

    Select this check box to avoid applying additional rules after this rule processes a message. If the rule with higher priority worked with this option checked, this will lead to other rules not working.

    For more information: Procedures for mail flow rules in Exchange Server

    If an Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
     

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  1. Andy David - MVP 142.7K Reputation points MVP
    2021-01-03T13:50:04.507+00:00

    I tested this in Exchange Online and got a rejection notice to the external sender:
    How are you testing this? Is this an on-prem Exchange Server in hybrid mode or just on-prem or just Exchange Online?

    52867-image.png

    1 person found this answer helpful.
  2. liuwei@cesm 631 Reputation points
    2020-12-04T16:49:22.857+00:00

    Hi Joyce,

    The verion is AdminDisplayVersion : Version 15.1 (Build 2044.4)

    The rule is partial functional, the message is rejected, but the explanation did not arrive sender.

    As the rule to reject and notice.

    Only one rule in testing.

    If the sender is changed to inside, the rule is full functional., As being rejected and sender get notification.

    It sounds casued by transport confi.g Then I setup config as below. Same story. I have no idea what configuration I lost.

    MaxDumpsterSizePerDatabase : 18 MB (18,874,368 bytes)
    MaxDumpsterTime : 7.00:00:00
    MaxReceiveSize : 20 MB (20,971,520 bytes)
    MaxRecipientEnvelopeLimit : 5000
    MaxSendSize : 20 MB (20,971,520 bytes)
    ExternalDsnMaxMessageAttachSize : 10 MB (10,485,760 bytes)
    InternalDsnMaxMessageAttachSize : 10 MB (10,485,760 bytes)
    MaxRetriesForLocalSiteShadow : 2
    MaxRetriesForRemoteSiteShadow : 4
    MaxAllowedAgentGeneratedMessageDepth : 3
    MaxAllowedAgentGeneratedMessageDepthPerAgent : 2

  3. liuwei@cesm 631 Reputation points
    2020-12-25T06:05:31.803+00:00

    If Sender is outside, and suject is "TESTMYDOG". Reject with explanation.
    The message log is below. Could you give advice what wrong on the exchanger?

    51156-1234.jpg

  4. liuwei@cesm 631 Reputation points
    2020-12-25T17:33:01.953+00:00

    HI, Andy,

    could you give help how to check the details for the EVENTID, Fail?

    brgds
    Liu Wei