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My organization is Beijing Kingsoft Security Software Co., Ltd. Our company's official website is www.ijinshan.com.I encountered a failure when creating Identity validation, and twice I was asked to provide domain purchase invoices or registry confirmation records. I have provided the domain certificate and domain records, but it still hasn't been approved, and no reason for the failure has been provided. What should I do? I hope to receive your reply.
Thank you.
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@Matthew Keller Let me reach out to the team and get back to you.
@Matthew Keller Our public records indicate that the organization was founded less than 3 years ago. At this time we are only able to onboard organizations that were incorporated more than 3 years ago.
Thank you for your reply. No, our company Beijing Kingsoft Security Software Co., Ltd. has been established for over ten years. How did you find out that our company has been established for less than three years? What information did you use to determine that?
Sorry, I made a mistake. Please ignore the question I asked above.
@Meha-MSFT Is there any progress now?
Have you been able to view the PRivate messages here? Please share the document the validation team has requested:
Domain registration / Domain invoice at registration or renewal that lists Entity/Username and domain as it is stated on account. Remember to provide the document which is issued within the previous 12 months.