@Payal Tivari Thanks for posting in our Q&A.
This community use tags to categorize threads. Based on my research, this problem seems has little to do with intune and maybe Azure Communication Services related. Given this situation, I will add "Azure Communication Services" tag.
Thanks for your understanding.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.