Create a Auto-Reply chat bot in SharePoint

Question

How can I create a auto reply chatbot uses documents in SharePoint libraries for generative answers?

Answer 1

Hi @MRStar,

To create an auto-reply chatbot that uses documents in SharePoint libraries for generative answers, you can follow these steps:

1. Set Up SharePoint as a Knowledge Source: Pair your chatbot with a SharePoint URL. This allows the chatbot to search the specified URL and its subpaths for information when responding to user queries.
2. Connect Internal SharePoint Content: In the 2023 release wave, Microsoft expanded the ability for bots to use internal SharePoint sites as a source for generative answers. You can connect your bot to retrieve information from various content types within a specified SharePoint directory, site, or library, including web pages, Word documents, PowerPoint presentations, and PDF files.
3. Authentication: Ensure that your bot is configured to authenticate users with Microsoft. This allows the bot to generate answers based on the information that the user has access to, enforced with Azure Active Directory authentication.
4. Deploy the Bot: After configuring the bot with the SharePoint knowledge source and authentication settings, publish the bot. It can then be used in environments like Microsoft Teams, Power Apps, or Microsoft 365 Copilot.
5. Testing and Iteration: Once deployed, test the chatbot to ensure it responds accurately using the SharePoint content. You may need to iterate on the setup based on user feedback and performance.

References:

• Use internal SharePoint content as a source for AI-created generative answers
• Use SharePoint content for generative answers

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