Unlocking next credits level

Question

I have been granted 25K in credits which are running out very soon. I'm not sure how to unlock the next level of credits. I have completed the 9 items in the Verification Checklist, I have adding new Microsoft products as well as services in Azure, but I'm not sure what else I'm supposed to do.

Should talk to somebody? is there a section in Founders' Hub I haven't seen yet?

Answer 1

Hi Nicolas Montenegro,

Thank you for reaching out to us on the Microsoft Q&A forum.

To qualify for an extension of your Azure credits, you'll need to reach the next level based on your current level by meeting the following criteria:

• Your business must be a verified legal entity.
• If you received a $25,000 Azure credit offer, at least 50% of those credits must be used.
• Your business must have a verified domain.
• You must provide a business contact email.
• You must submit a product demo video.
• You must add a new team member to your account.

Your account will be reviewed about 45 days before your credits expire. If all requirements are met and your account is approved, you’ll automatically receive additional credits and program time.

For reference,

• How do I get an Azure credit offer of $50,000?
• Engagement score

If the issue persists, we recommend reaching out to Microsoft support for further assistance Submit Support Request.

Please reach out to us if you have any other queries.

If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.

Answer 2

@Nicolas Montenegro Thanks for your patience in this matter. Briefly describing the case details below:

Issue: Level up request for adding more credits.

Cause: Verification was on hold due to demo link endpoint hosted as private.

Resolution: Demo link endpoint was re-shared as public, verification checklist was reviewed by the concerned team. Unblocked the account and approved level up request for adding next batch of credits.

Since the Microsoft Q&A community has a policy that the question author cannot accept their own answer. They can only accept answers by others, I' have summarized and posted the solution/answer to benefit the community users to find the answers quickly.

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If the response helped, do "Accept Answer" and up-vote it