How to enable Sharepoint Syntex for my orgarnisation

Question

Good day,

We are trying to use Sharepoint Systex services such as Document translation, Image tagging, Taxonomy tagging.

So far, we managed to activate Pay-as-you-go service, but still, we are not able to use any of the Systex service. We have E5 license, not sure what we are doing wrong, please assist.

Attached screenshot for activated service:

Answer 1

Hi @Lesiba Letsoalo,

Thanks for reaching out to us. We are very pleased to support you.

According to the information you provided and the research I have done, we need to go through the following steps to configure it:

1. Set up Microsoft Syntex for pay-as-you-go billing. In this step, we need to connect Syntex to an Azure subscription for billing.
2. Set up pay-as-you-go services for SharePoint. In this step, you will select the Microsoft Syntex service that you want to set up and choose the site options that you want to use.

After the above configurations are complete, document translation, image tagging and taxonomy tagging are automatically set up and turned on for all SharePoint sites and for OneDrive.

Reference:

• Set up translation
• Set up image tagging
• Set up taxonomy tagging

We realize that you may have already successfully configured the above steps, but we recommend that you check again in case you missed something.

If you have no problems with the configuration steps, we recommend that you wait a while and clear your browser cache or use your browser's privacy mode to see if you can use the Syntex service.

If you have any questions, please do not hesitate to contact me.

Moreover, if the issue can be fixed successfully, please click "Accept Answer" so that we can better archive the case and the other community members who are suffering the same issue can benefit from it.

Your kind contribution is much appreciated.