can you help me configure custom domains for Azure communication services

Question

Verification of domains not working. I need help determining what to enter at godaddy.com where I purchased blochsoft.com Trying to send from hwypower.com, a custom domain purchased from Azure.

Followed instructions best I'm able and it does not work. Need to send mail from app service hwypower.com and creating email communication service to do so if possible but it is not working yet. Please ask tech support to call or send virtual meeting request so I may share my screen.

Thanks!

Michael Misovec

Answer 1

Hi Michael Misovec,

Please follow the below steps and related link, which will help you to do your setup,

1. Domain Verification at GoDaddy: You need to add a TXT record in your GoDaddy DNS settings to verify your domain ownership. Here’s how:
   • Log into your GoDaddy account and navigate to your domain management page.
   • Find the domain "blochsoft.com" and go to its DNS settings.
   • Add a new TXT record. For the record value, you will enter the verification string given by Azure Communication Services. refer to this guide. and Add custom verified email domains then Connect a verified email domain to send email
2. After you've added the TXT record, you’ll need to set up SPF and DKIM records to authenticate your sending domain (hwypower.com). This will improve email deliverability. Follow these steps:
   • Add an SPF record that includes Azure’s email servers.
   • Set up DKIM by adding the necessary CNAME records.
3. If you’re looking to send emails through your Azure App Service, ensure that you’ve configured the custom domain in the App Service settings too. Go to your app in the Azure portal, under Custom Domains, and add your custom domain properly.

Hope that helps, If you have any further assistant, do let me know.