Cannot create Grounding For Bing instance for my Azure AI Foundry to utilize

Question

I am trying to create a Grounding For Bing search instance on my Azure subscription - but am being told that Bing services are disabled for my subscription

Answer 1

Hi Jonathan Houchens

If you're encountering an error stating that "Bing services are disabled for your subscription" while trying to create a Grounding for Bing Search instance in Azure, it's likely due to a restriction placed on your subscription type. This issue is not uncommon and has been reported by several users attempting to deploy Bing-related services such as Bing Search or Grounding with Bing Search.

The root cause typically isn't related to billing problems or account ownership. Instead, it often stems from internal policy or compliance restrictions applied to certain Azure subscription types—especially those that started as free trials and were later upgraded to pay-as-you-go. Even if your subscription is active and payments are current, Bing services may remain suspended

To resolve this issue, Microsoft recommends the following steps:

1. Verify your subscription status in the Azure portal to ensure it's active.
2. If the subscription is active but Bing services are still suspended, submit a support request through the Azure Support Request Portal to have Microsoft review and potentially lift the restriction.

Reference :
Bing resources are suspended for the subscription – Microsoft Q&A , Cannot create Bing resource – Microsoft Q&A How do I resolve the "suspended for the subscription" error? – Microsoft Q&A

Thanks