Provision Communication Service DKIM 'stuck' will not verify or cancel

Question

I am provisioning a domain for an email communication service. The DKIM status was at one point verified, and the DKIM2 took a while to verify. When it did, the DKIM status changed to fail. I went through the configuration menu again. After 24 hours, it was still verifying, so I cancelled, thinking to I would try the menu again. Now the status has been 'Cancelling' for more than 24 hours, so I'm not sure how to proceed. I did use the 'nslookup set q=TXT' command line, and it shows the DKIM record.

Answer 1

ELM Software Support
Thanks for your Response.
I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer.

Issue:
Provision Communication Service DKIM 'stuck' will not verify or cancel

Solution:
The DKIM record was still 'cancelling' this morning. I ended up deleting the domain record and re-adding it. That worked.
If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Answer 2

The DKIM record was still 'cancelling' this morning. I ended up deleting the domain record and re-adding it. That worked.

Answer 3

Delete and re- add was the only fix.