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Forgot password service makes me recover password with my old, out of service phone number

I’m trying to link my PS and MS accounts to play Sea of Thieves. But I can’t remember my password to my MS account, I press the recovery button and it makes me enter my out of service phone number, so I won’t get the recovery code, and I’ve tried the…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-12-20T00:55:31.05+00:00
Cy Lamm 0 Reputation points
edited the question 2025-12-20T16:46:07.1233333+00:00
Alex_T 3,745 Reputation points Microsoft External Staff Moderator
1 answer

How do a contact a real person at Microsoft Support, either on the phone or on Chat?

I need to speak with a real person. How do I do this?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-12-20T16:45:36.5733333+00:00
Thomas Zang 0 Reputation points
answered 2025-12-20T16:45:44.2766667+00:00
Q&A Assist
1 answer

Upgrade to Office 365 Personal - Contacts do not appear

I just upgraded to Microsoft 365 Personal on Windows 11 from an older version. My Contacts do not show up for any of my three email accounts, nor can I add new contacts. If I switch back to Classic Outlook, the contact files are still there. How do I…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-20T16:45:33.09+00:00
Ray Scott 0 Reputation points
answered 2025-12-20T16:45:41.31+00:00
Q&A Assist
3 answers

How to activate office 16.43 on mac running high sierra?

Factory reset my old mac running high sierra ios. Have a microsoft 365 family account, but get a blank screen when signing in to activate office 16.43.

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2025-12-20T09:21:25.49+00:00
Heinrich Voigt 0 Reputation points
answered 2025-12-20T16:44:51.7866667+00:00
Heinrich Voigt 0 Reputation points
7 answers

I am having constant BSOD error on my PC. The error typically begins with KMODE

It has gone from rare to multiple times a day. There is no consistent pattern to what triggers the error to occur. I have attached the most recent MiniDump file with an attempt at using windows Debug to analyze. I have done a windows memory scan for…

Windows for home | Other | Performance and system failures
asked 2025-12-20T14:46:02.2933333+00:00
tyler smyth 0 Reputation points
answered 2025-12-20T16:44:03.65+00:00
Ivan B 89,235 Reputation points Independent Advisor
1 answer

how do I start a chat for support

I disposed of a computer with windows 11 and want to re-use the product key on a new computer. My product key is still associated with the disposed computer. How do I get the product key released?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-12-20T16:42:33.3633333+00:00
Thomas Zang 0 Reputation points
commented 2025-12-20T16:43:48.18+00:00
Thomas Zang 0 Reputation points
1 answer

Product key is not recognized

can't use my excel because the product key isn't recognized

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-12-20T16:43:39.93+00:00
Steve Schlau 0 Reputation points
answered 2025-12-20T16:43:47.3166667+00:00
Q&A Assist
1 answer

Is there a way to create a 365 group without a teams site being created?

Want to know if I can create a 365 group but a teams site won't automatically be created?

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-12-20T15:27:06.5933333+00:00
Thomas Anderson 0 Reputation points
edited the question 2025-12-20T16:43:17.1433333+00:00
Thomas Anderson 0 Reputation points
1 answer One of the answers was accepted by the question author.

BIOS update win-Key not working anymore.

i have a active windows key in use and after i updated my BIOS on my desktop windows dont see anymore that is it still the same system nor i can reactivate it with the same key. reinstall did not work either though. so what can i do now?

Windows for home | Windows 11 | Licensing and activation
asked 2025-12-20T15:08:33.01+00:00
n kasbergen 0 Reputation points
commented 2025-12-20T16:43:07.2366667+00:00
n kasbergen 0 Reputation points
0 answers

I am looking for where can I find the creation date of my Microsoft account but I can not find anything.

I am looking for where can I find the creation date of my Microsoft account but I can not find anything. Moved from: Microsoft System Center | Other

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-20T13:59:57.2366667+00:00
Levi Bareman 0 Reputation points
edited the question 2025-12-20T16:42:48.4666667+00:00
Gérard Oomens 114.3K Reputation points Volunteer Moderator
1 answer

Microsoft Rewards SMS verification never arrives, call code always invalid

I am unable to redeem Microsoft Rewards points because phone verification does not work. SMS verification codes never arrive, and when I choose the voice call option, the call is received but the code provided is always rejected as incorrect. This blocks…

Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
6,390 questions
asked 2025-12-20T16:41:04.5433333+00:00
HITO2084 0 Reputation points
answered 2025-12-20T16:41:16.0533333+00:00
Q&A Assist
2 answers

Keyboard key not working

Hello For some bizarre reason Page up key works but page down key does not. I tried to stop scroll lock (which I need for Excel) but anyway it did not work! pls help Thank you

Windows for home | Windows 11 | Devices and drivers
asked 2025-12-20T14:22:46.6633333+00:00
Mohga Kamal-Yanni 25 Reputation points
edited the question 2025-12-20T16:41:09.0866667+00:00
Gérard Oomens 114.3K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

ACCESS 365 on UBUNTU LINUX WINE

I have developed an application in MS-Access 365 which works very well on my Windows 11 Desktop. But I have an old PC which I have had to migrate to UBUNTU linux because it is not compatible with Windows 11, which I would like to run the database on. I…

Microsoft 365 and Office | Access | For home | Other
asked 2025-12-14T18:15:52.2533333+00:00
Chris AtProspectHouse 20 Reputation points
accepted 2025-12-20T16:40:39.5633333+00:00
Chris AtProspectHouse 20 Reputation points
2 answers

Not getting MCT benefits after subscription renewal

I already renewed, but my MCT status is not being reflected on my transcript.  I can download my MCT certificate from the Pearson MCT portal (https://prod.mct.pvue2.com/) and my profile says that my subscription is up to date and valid throughout…

Community Center | Not monitored
asked 2025-12-20T14:22:51.8166667+00:00
Franz Haidacher 0 Reputation points
edited the question 2025-12-20T16:40:21.2933333+00:00
Gérard Oomens 114.3K Reputation points Volunteer Moderator
1 answer

Is 833-714-9332 a Microsoft Support phone #? I received a security alert while on e-mail telling me to call this # for support.

Is 833-xxx-9332 a Microsoft Support phone #? I received a security alert while on e-mail telling me to call this # for support. They told me I need Cloud Software Solutions Password Shield & Secure Root because the Firewall on my computer doesn't…

Windows for home | Other | Security and privacy
asked 2025-12-20T15:36:22.8333333+00:00
janam ssiii 0 Reputation points
answered 2025-12-20T16:39:53.74+00:00
Erland Sommarskog 129.4K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Office apps for Mac quit unexpectedly

I just purchased the Microsoft 365 Premium Upgrade for Mac (using Sequoia 15.7.2) and downloaded it. Now the desktop apps will NOT open; the error message states: "Microsoft Outlook quit unexpectedly." Same error for Word, Excel, Powerpoint,…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2025-12-20T04:23:38.2133333+00:00
PAUL MAURIN 0 Reputation points
edited the question 2025-12-20T16:39:44.7666667+00:00
Stefan Blom 324.7K Reputation points MVP Volunteer Moderator
1 answer

Visual Studio 2026 Upgrade to 18.1.1 with GIT

Hi, I upgrade my Visual Studio 2026 from version 18.1.0 to 18.1.1 today morning. I don't know if it from the upgrade. But the folders of the projects change from Gis to Git and also solutions and all namespaces in all the files as follow: I renamed…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other
A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.
5,600 questions
asked 2025-12-17T21:14:48.62+00:00
Dani_S 5,261 Reputation points
edited a comment 2025-12-20T16:38:54.26+00:00
Dani_S 5,261 Reputation points
1 answer

Outlook.com has blocked your message

I have received "Outlook.com has blocked your message" however I did not exceed my daily limit of messages. How to unblock my account so I am able to send again? regards, Michel

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-20T16:37:02.6666667+00:00
Michel Kulhandjian 0 Reputation points
answered 2025-12-20T16:37:11.6+00:00
Q&A Assist
2 answers

ii need a refund for something i did not order

i was charged $99.99 for a sever ice i did not order. i have put a dispute on my credit card to stop payment

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-20T16:31:24.18+00:00
joe murphy 0 Reputation points
edited an answer 2025-12-20T16:36:54.1766667+00:00
Stefan Blom 324.7K Reputation points MVP Volunteer Moderator
0 answers

wont let me login to minecraft or xbox app on any account

usually this error code aswell 0x8000000D

Microsoft Security | Microsoft Authenticator
asked 2025-12-20T15:42:39.7366667+00:00
Zain Shabayek 0 Reputation points
edited the question 2025-12-20T16:35:02.8033333+00:00
Gérard Oomens 114.3K Reputation points Volunteer Moderator