Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,077 questions
1 answer
i had another microsoft account stolen via malware
I had a Microsoft account stolen via a token stealer, I have tried the recovery form but it is slow and is unclear if I need to replay to the escalation emails or submit another form. however, I have proof that I own the account via Microsoft family…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-11T05:19:16.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 55.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Drago DracoMan671
0
Reputation points
commented
2026-10-11T06:42:43.3833333+00:00
Drago DracoMan671
0
Reputation points
1 answer
unable to install a family share of O365
@Office365 install. I have been invited to join my families O365 account but I am unable to install. I think it might be due to the fact I have a previous install of a student version so when I logon to my MS account, under subscriptions I only see that…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,382 questions
asked
2026-10-11T06:37:48.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 2%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
PCWA Secretary
0
Reputation points
answered
2026-10-11T06:38:03.3566667+00:00
AI answer
0 answers
My account is hacked so azure blacklist my account but keep charging my vm
My account is hacked. i cant login to azure portal. and azure keep charging me while i can't do anything. Unable to open support because i need to login using blocked account
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,328 questions
asked
2026-10-11T06:37:21.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMI%3C/text%3E%3C/svg%3E)
Muhammad Irsyad
0
Reputation points
2 answers
I cannot create an IMAP account after I have changed mail provider
I have used NewOutlook for some time (due to copilot) for both my office account (M365) and my private email hoste by a local danish webmail provider A couple of moth ago i change email provider from one.com dandomain.dk. And now i cannot create the IMAP…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,151 questions
asked
2026-10-08T18:45:39.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 70%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tom Persson
0
Reputation points
answered
2026-10-11T06:34:39.7+00:00
Tom Persson
0
Reputation points
0 answers
Sponspor Request
Hi Microsoft! I’m a member of the FTC Robotics Team #22985 Paraducks, a team that participates in the FIRST Tech Challenge, one of the biggest robotics competitions in the world. Last season, we won the West India Regional Championship, went on to win…
Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
445 questions
asked
2026-10-11T06:33:49.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shaurya Shah - ENR00710
0
Reputation points
asked
2026-10-11T06:33:49.8066667+00:00
Shaurya Shah - ENR00710
0
Reputation points
0 answers
Microsoft 365 Copilot: what is the saved-memory limit, and why does “Memory is full” appear?
I have an issue: Microsoft 365 Copilot reports “Memory is full”, and deleted memories reappear after deleting and also after “Delete all”. Clearing chat history does not fix it. I would rather preserve my memories, but I’m willing to reset them to get…
Microsoft Copilot | Other
2,257 questions
asked
2026-10-11T06:20:27.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 31%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Marina Kulemzina
0
Reputation points
edited the question
2026-10-11T06:29:08.6133333+00:00
Marina Kulemzina
0
Reputation points
1 answer
URGENT: Billing Dispute & Invoice Write-off Request – Compromised Tenant Tenant ID / Invoice Case [Moderator note: Personally Identifiable Information removed]
Dear Microsoft Billing Support Team, I am writing to provide the exact, concrete details of the hacker's activity regarding the fraudulent ₹20 Lakh charges on my account. I am currently completely handicapped and locked out of my access. Because I cannot…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,515 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKY%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
1 answer
Old Outlook threads that should probably be locked
In my opinion, these questions are attracting new post from users that would be better served by starting a new question. If you agree, I suggest that they be locked. Checked for Already Locked 2026-10-11 05:44…
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
162 questions
asked
2026-10-11T05:51:03.4366667+00:00
Hornblower409
16,580
Reputation points
answered
2026-10-11T06:27:24.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,010
Reputation points
Volunteer Moderator
2 answers
Azure DevOps VS40317 error persisting for several days
Error for all Widgets on our ADO projects due to VS40317 error. We have tried various browsers and forced resets.
Azure DevOps
1,640 questions
asked
2026-10-01T09:25:42.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 41%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Strydom, Teresa
0
Reputation points
answered
2026-10-11T06:26:47.0433333+00:00
kagiyama yutaka
5,575
Reputation points
2 answers
stop references to onedrive for Ecel and Word documents
Don't want to use onedrive. So Microsoft stop sending "Back up this document" messages for my Excel and Word documents.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,258 questions
asked
2026-10-11T05:12:30.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 4%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
RM Gajjala
0
Reputation points
answered
2026-10-11T06:26:43.18+00:00
TaoLi
115.2K
Reputation points
Independent Advisor
0 answers
My Onedrive storage is full - I need to delete all synced data to free space
My Onedrive storage is full - I need to delete all synced data to free space
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,151 questions
asked
2026-10-11T06:23:51.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 74%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lindokuhle Ngema
0
Reputation points
asked
2026-10-11T06:23:51.41+00:00
Lindokuhle Ngema
0
Reputation points
2 answers
My XBOX app gets stuck on Launching Xbox then crashes
My XBOX app gets stuck on Launching Xbox then crashes, i have restarted the PC over 20 times , i have uninstalled and reinstalled over 10 times, i have repaired, reset app and game services over 20 times, i ended up calling on Sunday and spent over 2…
Windows for home | Windows 11 | Apps
2,425 questions
asked
2026-10-06T14:43:42.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 88%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Healed Venom
0
Reputation points
commented
2026-10-11T06:22:46.3833333+00:00
Healed Venom
0
Reputation points
2 answers
Restoration of emails on Outlook.
I can't locate my emails that have disappeared from Outlook. I need to get them restored ASAP on my laptop.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,845 questions
asked
2026-10-10T01:35:24.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 19%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Karen Guile
0
Reputation points
commented
2026-10-11T06:21:47.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,940
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook very very slow to sync on PC although very quick on my phone.
Previous questions (by others) asking basically the same thing have suggested adjustment that don't appear when following the instructions given.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,845 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 88%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
2 answers
need a pin to log in cant reset
using your hello log in you keep asking for a pin i dont have one and i cant set one
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-10-10T00:26:46.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 26%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Cindy Shay
0
Reputation points
commented
2026-10-11T06:21:15.3533333+00:00
Hendrix-V
19,940
Reputation points Microsoft External Staff
Moderator
2 answers
upgraded to windows 11 Pro but failing to activate due to account
I have a laptop that i use to run software related to my work (film lighting), I don't have a work email just a generic personal account so i can keep all the work-related software and workflow on one account/ laptop so when on location it can be handed…
Windows for home | Windows 11 | Install and upgrade
9,332 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 97%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
2 answers
Moving Outlook emails from old Win 10 desktop to new Win 11 desktop
How do I move my Outlook emails from an old windows 10 desktop to a new Windows 11 desktop. The Outlook I am attempting to move has a total of seven different email addresses. Some of them are Gmail. Some of them Microsoft accounts
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,845 questions
asked
2026-10-10T00:17:03.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 70%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
KEVIN LESS
0
Reputation points
commented
2026-10-11T06:20:41.17+00:00
Hendrix-V
19,940
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook is doing odd things
My email all of a sudden doesn't have my signature block links and if I have an attachment it makes me upload to the drive to view it. I need to view it from the email and it's not doing this anymore. Help please
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,406 questions
asked
2026-10-09T20:13:19.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Susannah D'Arcy
0
Reputation points
commented
2026-10-11T06:20:26.66+00:00
Hendrix-V
19,940
Reputation points Microsoft External Staff
Moderator
2 answers
The download for the last Windows Insider update never finishes to download. Why?
Since last night, I have tried to download the latest update for the Windows Insider Program. But it stops at 99%. Why does this keeps happening?
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-10-10T00:40:20.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 98%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Johanna Garcia Fernandez
0
Reputation points
commented
2026-10-11T06:19:44.6133333+00:00
Hendrix-V
19,940
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
RECALL Message function never works
Why is the Recall Message function not working, even though both the sender and recipient are using Microsoft Outlook? "Messages to recipients outside your organization or on-premises can't be recalled" Could you please explain why the recall…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,159 questions
asked
2026-10-09T05:08:12.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 88%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jaise George (DHL AE)
20
Reputation points
accepted
2026-10-11T06:19:29.4433333+00:00
Jaise George (DHL AE)
20
Reputation points