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Error message:software cannot be installed using the 'Run as...' command.

Anonymous
2009-12-20T01:02:17+00:00

I amtrying to load HP Photosmart D71000 series. Keep getting error message:software cannot be installed using the 'Run as...' command. Guidance suggests logging on as user with admin priviledges. This was done and same message came up.  Why?

Windows for home | Previous Windows versions | Apps

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Anonymous
2009-12-20T01:12:57+00:00

Try right-clicking on the setup.exe > Run as Admin.

If that does not work, try the Vista Hardware and Drivers Forum:

http://social.answers.microsoft.com/Forums/en-US/vistahardware/threads

Cheers.

Mick Murphy - Microsoft Partner

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  1. Anonymous
    2012-01-04T12:16:44+00:00

    Hi,

    I have found a solution to this which worked for me and I am running Windows 7 Ultimate.

    Right click setup.exe and select properties

    click on the compatibility tab

    check Run this program in compatibility mode for:

    select Windows Vista (Service Pack 2)

    Check run this program as an administrator

    Try running the setup.exe and this should now resolve the error described in this discussion.

    Hope this helps.

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  2. Anonymous
    2011-01-16T16:48:15+00:00

    Try this go into control panel click on programs not uninstall programs but the word programss under programs and features select run programs made for previous versions of windows then just follow directions. Hope this helps it worked for me.

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  3. Anonymous
    2012-04-19T17:47:09+00:00

    YOU ARE A LIFE SAVER!!

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  4. Anonymous
    2010-01-08T09:12:17+00:00

    Hi,

    I got this error on windows 7 ultimate: this software cannot be installed using the "Run as ....

    when i tried to install printer HP Photosmart C3100 Series.

    Then i logged as administrator, ran setup and got again the same error.

    How do i almost fixed the issue?

    I did right click on setup.exe and choose Compatibility Troubleshooting. Windows 7 offered to install the software as Windows XP SP2 compatible. The installation process began, driver was installed. I managed to print. But the software installation, that comes along with the printer, failed due to missing inf files in C:\Windows\inf.   

    I hope that this is some help.

    Best Regards

    Antoaneta Vatova - Data Engineer

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