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High CPU Usage by COM Surrogate

Anonymous
2014-01-30T16:13:58+00:00

Can somebody help me!!! I am in a trouble with "COM Surrogate". I formatted my pc but it didn't work.

CPU is Intel Core I7-3630QM and RAM is 12 GB. I use windows 8.1 Single Language.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-05-12T07:40:58+00:00

    Hi DJLef,

    It has been a while since you posted your message, but I think, it will also help others. I had the same problem and found out that it was only a Windows 7 problem, and fixed it as follows:

    1. Deactivate the "intermediate storage" of thumbnails under Windows 7.
    2. Download the software "Process Monitor": http://www.chip.de/downloads/Process-Monitor\_22625020.html
    3. Start "Process Monitor": There you will find the file on which dllhost.exe attempts to get access over and over again. In my case it was an .avi file on my Desktop.
    4. When you have found your file, remove the file from your computer.

    The problem should be solved!

    Good luck!

    ks

    84 people found this answer helpful.
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  1. Anonymous
    2014-02-02T16:44:41+00:00

    Today, a new update was installed by my pc automatically and when I restarted the pc, I saw that the problem was solved. Thanks a lot for your attention.

    26 people found this answer helpful.
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  2. Anonymous
    2014-02-06T20:20:46+00:00

    Hi all,

    I also ran into this issue and trouble shot for several hours, nothing anyone suggested worked. I finally rebuilt the users profile and the issue went away. While its a sucky way to go it was the only thing I found to work. All of this happened after the user got a virus that corrupted his boot record.

    The computer did not have IE 10 or 11 ever installed, no KB2670838. Hopefully this helps save someone else some time troubleshooting.

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  3. Anonymous
    2014-02-07T06:03:43+00:00

    Hi,

    Thank you for sharing the resolution with us which will help others facing the same problems to fix it.

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