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I recently purchased a new printer and ever since installing the printer I keep getting very annoying pop-ups (please see insert below).
I have un-installed the printer and re-installed it BUT the problem persists. I have followed most of the advice offered by people on this site and others and still nothing has fixed the issue. I have tried running "scannow" but no problems were found.
Please advise before I freak out and do something stupid.
Original Title: MSVCR80.dll
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Jan,
Thank you for replying, I understanding that it could get frustrating if the device is not working as expected.
As you have mentioned that you are using Epson Expression 312, you can download the latest drivers for the device from the link provided below.
Epson Expression 312 Drivers & Support
I would also request you to get in touch with Epson Support once and check if they are aware of this issue.
Looking forward to your reply.
Thank you.
Hello Jan,
Thank you for replying, I appreciate your time and efforts you have taken so far in troubleshooting the issue.
As mentioned you get this error message after installing Printer drivers, I would like to know, what is the make and model of the printer?
Do reply, so that we can assist you further.
Hello Naman
My printer is a Epson Expression XP 312 printer.
rgds
Jan
Hello Jan,
Thank you for providing us the make and model of the printer and sorry for the delay in response.
As this issue occurred after installing the Epson Printer drivers, it could be that the printer driver installation was corrupt. I would request you to uninstall and then reinstall the latest version of printer drivers.
As the first step, uninstall the printer drivers from program list in Windows 7.
For information on uninstalling the printer drivers, please refer the link provided below.
Epson Expression Home XP-400 Small-in-One™ All-in-One Printer
After you uninstall the drivers for the printer, visit the manufacturer's website link provided below and download the latest drivers for the printer based on the operating system.
Hope the information provided helps. Do let us know the results, so that we can assist you further.
I take it Microsoft is incapable of supplying a solution.
