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Remote desktop connection doesn't display

Anonymous
2014-06-10T09:15:59+00:00

Hi All,

My remote desktop connection to my work computer no longer works correctly on my PC . I get asked my user credentials, which I've tested if I enter in the wrong password doesn't work....

When I do enter it correctly, it tries to connect, and I get the this screen, and then NOTHING....

If i try to connect again, i get a "This computer can't connect to the remove computer." error as seen below.

I know my work computer is setup correctly as I can connect on my wife's windows 8 laptop.

So I have a feeling its something to do with my display driver, but I have ensured I've got the latest version of that.

I've followed Why can’t I connect using Remote Desktop Connection? and found my firewall didn't have remote desktop connection allowed, which I've enabled, rebooted and still not working.

Can anyone suggest anything that may help.

Thanks.

Lance.

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2014-06-16T12:15:06+00:00

    Hello Hyperlance,

    Thank you for the update.

    If issue is still persisting you may try the steps mentioned in the following link and check if it helps.

    Problems with RDP on Windows 7 host + how do you "reinstall" remote desktop services

    http://social.technet.microsoft.com/Forums/windows/en-US/5fa4bf1f-5c79-4d84-939f-89aadd28954a/problems-with-rdp-on-windows-7-host-how-do-you-reinstall-remote-desktop-services?forum=w7itprogeneral

    Connect to another computer using Remote Desktop Connection

    http://windows.microsoft.com/en-us/windows/connect-using-remote-desktop-connection#connect-using-remote-desktop-connection=windows-7

    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

    Thank you.

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  1. Anonymous
    2014-11-11T17:46:01+00:00

    Hi Lance,

    I have exactly the same issue as you.  I know it's logging in but it doesn't display anything!  It used to work fine.

    Did you find a fix in the end please?

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  2. Anonymous
    2014-11-12T03:56:36+00:00

    No i didn't. I left that job and haven't had any need to dial in, so haven't worried about it.

    I believe it has to do something with my graphic settings though.

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  3. Anonymous
    2014-11-15T10:28:46+00:00

    Hello Hyperlance,

    Thank you for the update on the issue.

    Please feel free to post your queries and concerns on Microsoft Community forum. We will be glad to assist you again.

    Regards.

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