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Windows Update error "#elementmoduleheadertext#"

Anonymous
2014-04-30T09:39:25+00:00

My windows update is corrupted.

I tried several options- i have removed all the malware. That should be fine.

I tried to fix with windows fix, with Microsoft debug, with tweaking. No result.

Can anybody help? See image for corrupted windows update. 

Original Title: Problem windows update

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-05-01T10:22:16+00:00

Hi,

let's start off with some troubleshooting to work on this issue. As Gerry explained in detail, the causes and possible solutions for the issue we will now need to get the Windows Update functionality to working state.

Here are some methods to try:

Method 1:

Step 1:

How do I reset Windows Update components?

The article also includes steps to Manually reset Windows Update components. Do read through the notes mentioned here performing the steps.

Important  Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration

(http://support.microsoft.com/kb/322756/ ) in case problems occur.

Step 2:

The next step would be to run the System Update Readiness Tool.

What is the System Update Readiness Tool?

Also refer, http://www.microsoft.com/en-us/download/details.aspx?id=20858

Method 2:

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Use the System File Checker tool to repair missing or corrupted system files

http://support.microsoft.com/kb/929833/en-us

Method 3:

Some users have confirmed that performing a clean boot also helps. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 8.1, Windows 8, Windows 7, or Windows Vista. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

How to perform a clean boot in Windows

Important: Do refer section- How to reset the computer to start normally after clean boot troubleshooting after you perform clean boot.

Here is an articlediscussing a simillar issue

Keep us informed on the status of the issue after performing the steps. We will be glad to assist.

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8 additional answers

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  1. Anonymous
    2014-04-30T22:24:53+00:00

    Dear Gerry

    thx for your advice. problem is, i can't adapt the settings due to corruption. 

    "If you encounter problems updating or you are not using the Automatic Update you should manually update by selecting Start, All Programs, Windows Update, Check for Updates. Check the boxes before the updates you want to install, click on Install and click again on Install in the next window and the process of installing starts." This is not possible. Kindly advice.

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  2. Anonymous
    2014-04-30T14:06:19+00:00

    My windows update is corrupted.

    As far as I can see from your Event Viewer logs this statement does not represent the situation on your computer. It would seem that you have reinstalled an RTM copy of Windows 7. Downloading and installing updates has been going on for some days and has only recently gone past the SP1 stage. This report indicates that a further batch of updates will be installed when you restart your computer after 03:00 tomorrow.

    Log Name:      System

    Source:        Microsoft-Windows-WindowsUpdateClient

    Date:          30/04/2014 05:27:20

    Event ID:      18

    Task Category: Automatic Updates

    Level:         Information

    Description:

    Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎donderdag ‎1 ‎mei ‎2014 at 3:00:

    • Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2538242)
    • Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition
    • Update for Windows 7 for x64-based Systems (KB2732487)
    • Update for Windows 7 for x64-based Systems (KB2834140)
    • Security Update for Windows 7 for x64-based Systems (KB2506212)
    • Update for Windows 7 for x64-based Systems (KB2853952)
    • Security Update for Windows 7 for x64-based Systems (KB2676562)
    • Update for Windows 7 for x64-based Systems (KB2545698)
    • Cumulative Security Update for ActiveX Killbits for Windows 7 for x64-based Systems (KB2900986)
    • Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2898857)
    • Update for Windows 7 for x64-based Systems (KB2660075)
    • Security Update for Windows 7 for x64-based Systems (KB2884256)
    • Update for Windows 7 for x64-based Systems (KB2904266)
    • Security Update for Microsoft Visual C++ 2008 Service Pack 1 R

    It is apparent that amongst the many successes there have been a number of failed updates. Some of these may have successfully installed later. I am somewhat surprised that the updating has taken so many days. It would have been quicker to manually install and this may well be the quickest way to complete the task.

    The process of installing updates comprises downloading, installing and configuring the operating system to use the new updates. Some updates require the computer to be restarted and when this occurs configuring occurs as the system is shut down and is completed when the computer is restarted. It is important not to interrupt the configuration process as configuration involves making changes to the registry. If interrupted, the result can be a computer that will not boot.

    A lot of problems arise from setting Windows Update to automatically update. You may prefer to change this setting. Select Start, All Programs, Windows Update, Change Settings. Under Important Updates is a box showing the current setting. Click on the Arrow down to the right and change the selection to “Check for Updates but let me choose whether to download and install them” and click on OK.

    If you encounter problems updating or you are not using the Automatic Update you should manually update by selecting Start, All Programs, Windows Update, Check for Updates. Check the boxes before the updates you want to install, click on Install and click again on Install in the next window and the process of installing starts. You should let the process proceed without interruption. Multi-tasking at the time updating is in progress is unwise. The progress window will tell you what is going on. You need to be patient.

    Notes on using Windows Update:

    http://www.gerryscomputertips.co.uk/WinUpdate1.htm

    You should not waste time on failed updates. You can deal with these when all the less troublesome updates are installed.

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  3. Anonymous
    2014-04-30T12:55:07+00:00

    These are the files...is this ok?

    http://1drv.ms/1mcHthR

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  4. Anonymous
    2014-04-30T12:36:37+00:00

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not clear logs whilst you have a continuing problem.

    For help with OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

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