Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,674 questions
1 answer
I got a new phone and couldn't log into my microsoft account
I got a new phone and deleted all the info on the old one, and tried to log into my microsoft account for school with a authenticator app but it wasnt working. This is what shows up Verify your identity Sorry, we're having trouble verifying your…
Microsoft Security | Microsoft Authenticator
asked
2026-10-18T00:42:54.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 4%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Miguel Freire
0
Reputation points
answered
2026-10-18T13:26:43.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
1,710
Reputation points
Independent Advisor
1 answer
I am installing realtek audio drivers and it gave me Error Code: 0x00000002 please help asap
I accidentally uninstalled my realtek audio drivers on my brothers laptop, i tried asking help from ai but it wasnt any help. I tired intalling through settings and it only showed install error and retry, i restarted already thinking that it was going…
Windows for home | Windows 11 | Devices and drivers
24,699 questions
asked
2026-10-18T13:24:26.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 68%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mista Bucca
0
Reputation points
answered
2026-10-18T13:25:24.99+00:00
AI answer
3 answers
How to resolve continous threat (spam) emails on my android app?
Dear Awesome Community Members, I am having problems with scams on my phone's outlook app. I am recieving through my own email address addressed to me. I delete them all and also I have tried to block them but they are red flagged and says you are…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,206 questions
asked
2026-10-18T11:31:34.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 1%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Aquilur Rahman
40
Reputation points
answered
2026-10-18T13:25:07.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 0%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
KEVIN OTIENO ONDUSO
0
Reputation points
1 answer
Windows 11 screen saver locks after a minute despite settings.
I have set the screen saver and screen lock to 15 min. Nevertheless, the screen gets locked after one minute.
Windows for home | Windows 11 | Sleep and Power on, off
2,202 questions
asked
2026-10-18T13:23:54.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 12%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel Neagu
0
Reputation points
answered
2026-10-18T13:24:14.68+00:00
AI answer
1 answer
sigo con el problema de la actualización KB5094126 del 9 de junio leds mute audio y microfono no funcionan
La actualización KB5094126 del 9 de junio. Da problemas de compatibilidad con algunos controladores de audio HD de Realtek/Conexant. La actualización kb5094126 los leds teclas mute altavoces y micrófono no funcionan hp probook 470 g5 w11 y la tecla mute…
Windows for home | Windows 11 | Windows update
15,688 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 86%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
how to fix Microsoft Store
It won't open; it just keeps loading and loading, but never actually opens.
Windows for home | Windows 11 | Microsoft Store
3,401 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 64%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
AZ-900 exam stopped at question 5
Hi everyone, I just had my first attempt at the AZ-900 exam online and the proctor ended my session after about 5 minutes (at question 5). During check-in, I was wearing my everyday screen-protection glasses out of habit, not realizing at the moment that…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,634 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 44%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
1 answer
School Email Recovery Help
Subject: School Email Recovery Request Hello, I am requesting assistance with my old school email account: ******@ega.qa. The account was deleted about a year ago. I still know the password, but I am unable to access it. I previously submitted a recovery…
Outlook | Web | Outlook on the web for business | Sign in
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
411 questions
asked
2026-10-18T13:10:16.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 0%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Ali Zaqout
0
Reputation points
edited a comment
2026-10-18T13:12:15.2833333+00:00
Ali Zaqout
0
Reputation points
1 answer
My account has been deleted or hacked.
I tried logging into my daily microsoft account on my desktop today to be told the account doesnt exist ive tried my pin and my passowrd the same thing happens. When i finally got to account recovery it said it was sending a security code to an email i…
Windows for home | Windows 11 | Accounts, profiles, and login
10,325 questions
asked
2026-10-18T13:11:51.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 46%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
cameron walters
0
Reputation points
answered
2026-10-18T13:12:09.54+00:00
AI answer
2 answers
Microsoft reward support not working !
So , i have a redeeming issue with microsoft rewards & I have tried many times to contact microsoft rewards support but never recieved a confirmation mail nor any reply from them . Its the reason i am here ...
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,565 questions
asked
2026-10-17T15:32:21.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mohamed Kifayath
0
Reputation points
answered
2026-10-18T13:10:41.9+00:00
TaoLi
116.9K
Reputation points
Independent Advisor
2 answers
Locked out
I am locked out of my laptop bc I forgot my windows pin. Help
Windows for home | Other | Security and privacy
2,829 questions
asked
2026-10-18T12:34:48.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 6%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Karmen Payne
0
Reputation points
answered
2026-10-18T13:08:14.68+00:00
DaveM121
939.7K
Reputation points
Independent Advisor
2 answers
After using my notebook for a couple of hours, text in some applications becomes invisible
Hi there I have a recurring and annoying problem when I use my notebook for several hours on end. I have a number of applications co-currently running, like Firefox, several tabs open, MS Edge, Thunderbird, etc. I have been using it today for about 6…
Windows for home | Windows 11 | Performance and system failures
32,641 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 2%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
1 answer
Im getting this error: You're not eligible for an Azure account We couldn't create an Azure account for you.
I was able to register my MS Account and whenever I try to subscribe to Azure, I'm getting this message "You're not eligible for an Azure account We couldn't create an Azure account for you." I tried to create a ticket by the system is not…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,028 questions
asked
2026-10-17T14:45:52.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
James Maina
0
Reputation points
commented
2026-10-18T13:05:25.6166667+00:00
James Maina
0
Reputation points
0 answers
Can no longer use contact list to send club newsletters.
How do I send out club newsletters. I used to be able to do this using a contact list, but now I can’t. I use my iPad for this. There are 47 members. Do I have to write to each member individually. I am considering resigning as secretary. I’m am close to…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,085 questions
asked
2026-10-18T13:04:18.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kathleen Dean
0
Reputation points
asked
2026-10-18T13:04:18.61+00:00
Kathleen Dean
0
Reputation points
2 answers
I cant get into microsoft authenticator
I changed phones and cant get into microsoft authenticator
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,350 questions
asked
2026-10-15T19:48:01.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 4%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Angela Hargett
0
Reputation points
edited an answer
2026-10-18T13:04:01.1066667+00:00
Teddie Dang
1,710
Reputation points
Independent Advisor
0 answers
Locked out of Azure DevOps – Microsoft Authenticator 6-digit codes rejected, 8-digit code incompatible, and push notifications not received
I am unable to access my existing Azure DevOps organisation, which I use for a personal, single-user development project. I normally sign in to Azure DevOps using my GitHub account, which is linked to my personal Microsoft account. Both accounts use the…
Azure DevOps
1,646 questions
asked
2026-10-18T13:03:54.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 76%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA8%3C/text%3E%3C/svg%3E)
AdamCole-8167
0
Reputation points
asked
2026-10-18T13:03:54.2366667+00:00
AdamCole-8167
0
Reputation points
1 answer
unable to verify using MFA
Hi, I have changed iphones and can no longer load my authentication number and it is not giving me the option of an alternate authentication method. I think I am the admin for the account so I cannot get someone else to reset this for me
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,350 questions
asked
2026-10-14T00:37:02.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 37%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LG
0
Reputation points
edited an answer
2026-10-18T13:03:07.36+00:00
Teddie Dang
1,710
Reputation points
Independent Advisor
1 answer
How to prevent Windows 11 from installing the unwanted keyboard layout without admission?
Windows11 installs the keyboard layout called "ENG English (United States)" without permission. Moreover, that keyboard layout is not only installed without notice, but also uninstalled without notice. So I always struggle to switch keyboard…
Windows for home | Windows 11 | Input and language
2,055 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 96%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
1 answer
come risolvere il problema del puntatore del mouse che non si personalizza
Già da circa due mesi il puntatore del mouse non permette la personalizzazione in accessibilità. Ho descritto ampiamente il problema in hub di feedback e microsoft risponde che il problema è conosciuto e ci sta lavorando . La mia buit insider beta…
Windows Insider program | Windows Insider preview | Personalization and accessibility
asked
2026-10-18T10:03:47.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 16%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
lele lambo
0
Reputation points
answered
2026-10-18T13:01:53.97+00:00
CrazyKats
20,095
Reputation points
Volunteer Moderator
2 answers
Microsoft Rewards: Collect Points, Get Disappointed
What's the point of earning Microsoft Rewards points if every gift card disappears the moment users have enough points to redeem it? Why advertise rewards that are rarely available? Is this a rewards program or an endless cycle of collecting points with…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,565 questions
asked
2026-10-18T10:30:25.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 96%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Deepak Kumar
0
Reputation points
answered
2026-10-18T13:01:20.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
11,115
Reputation points
Independent Advisor