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Cannot install updates, error code 800706F7

Anonymous
2014-11-30T22:10:31+00:00

I have 19 critical updates that cannot be processed and I get the error code 800706F7. I have tried the troubleshooter and Fix-it and neither resolved the problem. In addition, I also get from the Windows Activation Tech message that I may not be running Genuine Windows. The activation process has never completed. Also, I have IE 11 installed but cannot access it either. I just receive a fast flash on the page. I don't know if these problems are all related, or not. I have Windows 7 Home premium 64 bit purchased on 10/2011 with everything pre-installed. I have used Mozilla firefox and Avast Internet Security from the beginning. I have Malwarebytes Anti-Malware installed which recently found malware and removed it. I also have CCleaner installed and recently ran it hoping it would help with these problems. Java version 8, update 25 and Adobe Flash Player 15 are also installed. I hope someone can help as I find this very frustrating and am also concerned that I am not receiving the critical updates. Thank you.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-12-21T21:49:04+00:00

My computer problems turned out to be massive. I finally had to have outside assistance and re-install the operating system. I appreciate all the suggestions and assistance provided here. Thank you all who responded.

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  1. Anonymous
    2015-03-08T00:47:40+00:00

    I have a backup image from 12/8/14. I may revert to that. Luckily most of my data is stored on other hard drives. Pretty sad there seems to be no solution for some. I have tried even to reinstall the bad update so I can run the "FIX" for it, but the updated KB won't install, even when I go to the MS page and try to install it manually. All my security prompts for Microsoft signed software now say "UNKNOWN PUBLISHER". Other software publishers seem to be ok. What else is my option but to revert or reinstall? RIDICULOUS!!

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  2. Anonymous
    2015-03-07T02:43:19+00:00

    Yeah that's  what  I  am doing. Microsoft  wanted to charge me $99 plus taxes of course to fix this. ...... Microsoft  sure doesn't support their customers the way they used to....

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  3. Anonymous
    2015-03-07T02:37:29+00:00

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  4. Anonymous
    2015-03-07T01:08:58+00:00

    Split from this thread.

    Me too. I finally gave up and did a backup and then re-installed windows. I have an HP and it is on the hard drive. Then recovered backed up files. Took a long time but all seems well now. I did loose some stuff.

    I did have dozens of windows updates priviously but now it took less then 20 total to update. Suprising?

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