Cannot install updates, error code 800706F7

Question

I have 19 critical updates that cannot be processed and I get the error code 800706F7. I have tried the troubleshooter and Fix-it and neither resolved the problem. In addition, I also get from the Windows Activation Tech message that I may not be running Genuine Windows. The activation process has never completed. Also, I have IE 11 installed but cannot access it either. I just receive a fast flash on the page. I don't know if these problems are all related, or not. I have Windows 7 Home premium 64 bit purchased on 10/2011 with everything pre-installed. I have used Mozilla firefox and Avast Internet Security from the beginning. I have Malwarebytes Anti-Malware installed which recently found malware and removed it. I also have CCleaner installed and recently ran it hoping it would help with these problems. Java version 8, update 25 and Adobe Flash Player 15 are also installed. I hope someone can help as I find this very frustrating and am also concerned that I am not receiving the critical updates. Thank you.

Answer 1

My computer problems turned out to be massive. I finally had to have outside assistance and re-install the operating system. I appreciate all the suggestions and assistance provided here. Thank you all who responded.

Answer 2

Can someone please tell me how to download the file to fix the problem of unable update, by using the elevated command prompts?! I would be very grateful. Thanks, Bee

Answer 3

OK! I tried the download from MS, and it failed three times. It stated somewhere to download the from the elevated command prompt. This I know how to bring the command prompt up, but I do not know how to download the file from MS with the command prompt. Would someone please tell me how to do this, because the downloads failed every time! I would be very grateful for the help!

Answer 4

Please help me do this repair?! I have the same problem and MS does not have an error code that explains this! I do not understand how to perform this repair. If you could call me at 4075581018 and walk me through it, maybe I could accomplish the repair! PLEASE help. If we could do it at a date your not to busy I could have a computer that does not drive me nuts! Have an hour or so to lend a hand to repair this  machines? Its not much more than 750.00 but its all I have to use, to allow my 91 year old Dad and I a computer to watch movies or find an estate sale. We are not making money or anything, but we cannot use this computer the way it is. It will someday crash because  I cannot download updates. Please help! Sincerely, Bee

Answer 5

I need help that I can understand! SOMEONE! I have tried everything I know, and I cannot  do updates!  After you run a backup, how do you "reinstall the OS? I am running a backup on a USB flashdrive, I think, so after its done how do I start the repair of this frustrating problem?! I would be very GRATEFUL if someone out there could contact me by cell at 4075581018 and walk me through this, so I could save 100.00 dollars! I am on disability and  do not have that kind of cash. Could someone please  HELP ME?! or please email me at ******@gmail.com? Sincerely Submitted, Bee