My computer problems turned out to be massive. I finally had to have outside assistance and re-install the operating system. I appreciate all the suggestions and assistance provided here. Thank you all who responded.
Cannot install updates, error code 800706F7
I have 19 critical updates that cannot be processed and I get the error code 800706F7. I have tried the troubleshooter and Fix-it and neither resolved the problem. In addition, I also get from the Windows Activation Tech message that I may not be running Genuine Windows. The activation process has never completed. Also, I have IE 11 installed but cannot access it either. I just receive a fast flash on the page. I don't know if these problems are all related, or not. I have Windows 7 Home premium 64 bit purchased on 10/2011 with everything pre-installed. I have used Mozilla firefox and Avast Internet Security from the beginning. I have Malwarebytes Anti-Malware installed which recently found malware and removed it. I also have CCleaner installed and recently ran it hoping it would help with these problems. Java version 8, update 25 and Adobe Flash Player 15 are also installed. I hope someone can help as I find this very frustrating and am also concerned that I am not receiving the critical updates. Thank you.
Windows for home | Previous Windows versions | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
56 additional answers
Sort by: Most helpful
-
Anonymous
2014-12-10T20:48:31+00:00 Update.
Somehow the KB3004394 got in again and that's what caused the next 16 updates to fail. So uninstalling and hiding that update did the trick. Hopefully MS will get that fixed....in Windows 10 ? :-)
-
Anonymous
2014-12-10T20:38:38+00:00 Well, I'm back with the problem. Next set of updates gave me the same error code. So back to the MS hell. 16 more updates that failed to install.
-
Anonymous
2014-12-10T19:57:09+00:00 Yup, looks the error code is a connection issue with Microsoft. That particular update had something to do with secure connectivity between your computer and Microsoft. It even failed the MS Security Essentials Installation. Looks like this upgrade broke the updater.
Deleting that update fixed all the problems from my new install.
Thanks
-
Anonymous
2014-12-10T18:01:27+00:00 I have 3 brand new Dell Latitude E6540's with W7 Pro with the exact same issue. I am un-installing updates one at a time until I see the expected result.