Cannot install updates, error code 800706F7

Question

I have 19 critical updates that cannot be processed and I get the error code 800706F7. I have tried the troubleshooter and Fix-it and neither resolved the problem. In addition, I also get from the Windows Activation Tech message that I may not be running Genuine Windows. The activation process has never completed. Also, I have IE 11 installed but cannot access it either. I just receive a fast flash on the page. I don't know if these problems are all related, or not. I have Windows 7 Home premium 64 bit purchased on 10/2011 with everything pre-installed. I have used Mozilla firefox and Avast Internet Security from the beginning. I have Malwarebytes Anti-Malware installed which recently found malware and removed it. I also have CCleaner installed and recently ran it hoping it would help with these problems. Java version 8, update 25 and Adobe Flash Player 15 are also installed. I hope someone can help as I find this very frustrating and am also concerned that I am not receiving the critical updates. Thank you.

Answer 1

My computer problems turned out to be massive. I finally had to have outside assistance and re-install the operating system. I appreciate all the suggestions and assistance provided here. Thank you all who responded.

Answer 2

Not sure if anyone's posted this yet but Microsoft states that they broke something here http://support.microsoft.com/kb/3004394

They suggest installing http://support.microsoft.com/kb/3024777 which will revert the changes from 3004394 like you all have been saying.

The exe file runs when you click on it. There's no feedback. I rebooted for good measure and then Windows let me continue to install updates.

Answer 3

Great advise, worked like a charm.

Answer 4

Removal of KB3004394 resolved this for me. I have opted to hide it for the time being so it won't happen again.

Thanks for the fix! I had the same problem this morning, and it resolved it completely.

Answer 5

thanks worked