Errors with Windows Update. Please help

Question

Hello everyone! I am getting errors with Windows updates for more than 2 weeks now. The two main errors are with the Windows 10 upgrade and Security update for SQL Server 2014. Some tiny updates do get installed in quick time, though. I use 360 total security as the anti-virus, I also have malware-bytes installed. Chrome is my current default browser. I have also installed CCleaner on my system. Please help asap. System Config: Windows 7 home basic (64 bit), service pack 1.

Answer 1

Hello,

Please just rename the folder “Microsoft SQL Server” under the “Program files” folder. Rename it adding a number or a letter at the end.

Hope this helps.

Regards,

Alberto Morillo

SQLCoffee.com

Answer 2

Ignore my 2 previous messages. coming to the 6th point you said - 6. Rename all the SQL Server folders in the computer like C:\Program Files\Microsoft SQL Server and subfolders

what should I rename them to? #CouldBeASillyQuestion but had to ask. :)

Answer 3

This is the error I get when I try to uninstall microsoft sql server 2014 64-bit

Overall summary:

  Final result:                  Failed: see details below

  Exit code (Decimal):           -2068024447

  Start time:                    2015-08-21 17:20:23

  End time:                      2015-08-21 17:23:35

  Requested action:              Uninstall

Setup completed with required actions for features.

Troubleshooting information for those features:

  Next step for SQLEngine:       Use the following information to resolve the error, and then, try to uninstall this feature again.

  Next step for FullText:        Use the following information to resolve the error, and then, try to uninstall this feature again.

  Next step for Replication:     Use the following information to resolve the error, and then, try to uninstall this feature again.

  Next step for RS:              Use the following information to resolve the error, and then, try to uninstall this feature again.

  Next step for ComponentUpdate: Use the following information to resolve the error, and then, try to uninstall this feature again.

Machine Properties:

  Machine name:                  JIJUVARKEY-PC

  Machine processor count:       4

  OS version:                    Windows 7

  OS service pack:               Service Pack 1

  OS region:                     United States

  OS language:                   English (United States)

  OS architecture:               x64

  Process architecture:          64 Bit

  OS clustered:                  No

Product features discovered:

  Product              Instance             Instance ID                    Feature                                  Language             Edition              Version         Clustered  Configured

  SQL Server 2014      SQLEXPRESS           MSSQL12.SQLEXPRESS             Database Engine Services                 1033                 Express Edition      12.0.2000.8     No         Yes       

  SQL Server 2014      SQLEXPRESS           MSSQL12.SQLEXPRESS             SQL Server Replication                   1033                 Express Edition      12.0.2000.8     No         Yes       

  SQL Server 2014      SQLEXPRESS           MSSQL12.SQLEXPRESS             Full-Text and Semantic Extractions for Search 1033                 Express Edition      12.0.2000.8     No         Yes       

  SQL Server 2014      SQLEXPRESS           MSRS12.SQLEXPRESS              Reporting Services - Native              1033                 Express Edition      12.0.2000.8     No         Yes       

Package properties:

  Description:                   Microsoft SQL Server 2014 

  ProductName:                   SQL Server 2014

  Type:                          RTM

  Version:                       12

  SPLevel:                       0

  Installation edition:          Express

User Input Settings:

  ACTION:                        Uninstall

  CONFIGURATIONFILE:             C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\ConfigurationFile.ini

  ENU:                           true

  FEATURES:                      SQLENGINE, REPLICATION, FULLTEXT, RS

  HELP:                          false

  IACCEPTSQLSERVERLICENSETERMS:  false

  INDICATEPROGRESS:              false

  INSTANCEID:                    <empty>

  INSTANCENAME:                  SQLEXPRESS

  QUIET:                         false

  QUIETSIMPLE:                   false

  UIMODE:                        Normal

  X86:                           false

  Configuration file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\ConfigurationFile.ini

Detailed results:

  Feature:                       Database Engine Services

  Status:                        Failed: see logs for details

  Reason for failure:            An error occurred during the setup process of the feature.

  Next Step:                     Use the following information to resolve the error, and then, try to uninstall this feature again.

  Component name:                SQL Server Database Engine Services Instance Features

  Component error code:          29569

  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\sql_engine_core_inst_loc_Cpu64_1033_1.log

  Error description:             SQL Server Setup failed to restore the instance id.

  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.4100.1&EvtType=sql\_engine\_core\_inst\_loc.msi%40RestoreSetupParams%4029569

  Component name:                SQL Server Database Engine Services Instance Features

  Component error code:          29569

  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\sql_engine_core_inst_Cpu64_1.log

  Error description:             SQL Server Setup failed to restore the instance id.

  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.4100.1&EvtType=sql\_engine\_core\_inst.msi%40RestoreSetupParams%4029569

  Feature:                       Full-Text and Semantic Extractions for Search

  Status:                        Failed: see logs for details

  Reason for failure:            An error occurred during the setup process of the feature.

  Next Step:                     Use the following information to resolve the error, and then, try to uninstall this feature again.

  Component name:                SQL Server Full Text Search

  Component error code:          29569

  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\sql_fulltext_Cpu64_1.log

  Error description:             SQL Server Setup failed to restore the instance id.

  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.4100.1&EvtType=sql\_fulltext.msi%40RestoreSetupParams%4029569

  Feature:                       SQL Server Replication

  Status:                        Failed: see logs for details

  Reason for failure:            An error occurred during the setup process of the feature.

  Next Step:                     Use the following information to resolve the error, and then, try to uninstall this feature again.

  Component name:                SQL Server Database Engine Services Instance Features

  Component error code:          29569

  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\sql_engine_core_inst_Cpu64_1.log

  Error description:             SQL Server Setup failed to restore the instance id.

  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.4100.1&EvtType=sql\_engine\_core\_inst.msi%40RestoreSetupParams%4029569

  Feature:                       Reporting Services - Native

  Status:                        Failed: see logs for details

  Reason for failure:            An error occurred during the setup process of the feature.

  Next Step:                     Use the following information to resolve the error, and then, try to uninstall this feature again.

  Component name:                SQL Server Reporting Services

  Component error code:          29569

  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\sql_rs_loc_Cpu64_1033_1.log

  Error description:             SQL Server Setup failed to restore the instance id.

  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.4100.1&EvtType=sql\_rs\_loc.msi%40RestoreSetupParams%4029569

  Component name:                SQL Server Reporting Services

  Component error code:          29569

  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\sql_rs_Cpu64_1.log

  Error description:             SQL Server Setup failed to restore the instance id.

  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.4100.1&EvtType=sql\_rs.msi%40RestoreSetupParams%4029569

  Feature:                       Setup Support Files

  Status:                        Failed: see logs for details

  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.

  Next Step:                     Use the following information to resolve the error, and then, try to uninstall this feature again.

  Component name:                SQL Server Database Engine Services Instance Features

  Component error code:          29569

  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\sql_engine_core_inst_loc_Cpu64_1033_1.log

  Error description:             SQL Server Setup failed to restore the instance id.

  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.4100.1&EvtType=sql\_engine\_core\_inst\_loc.msi%40RestoreSetupParams%4029569

  Component name:                SQL Server Database Engine Services Instance Features

  Component error code:          29569

  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\sql_engine_core_inst_Cpu64_1.log

  Error description:             SQL Server Setup failed to restore the instance id.

  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.4100.1&EvtType=sql\_engine\_core\_inst.msi%40RestoreSetupParams%4029569

Rules with failures:

Global rules:

There are no scenario-specific rules.

Rules report file:               C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150821_172022\SystemConfigurationCheck_Report.htm

Answer 4

Thanks Alberto. I'll try the registry clean up part and get back to you.

Answer 5

Hello,

About uninstalling SQL Server components (step 1), if you cannot do it, please continue with the next steps.

About backing up the registry, please read the following article:

http://windows.microsoft.com/en-us/windows/back-up-registry#1TC=windows-7

I am glad you were able to solve the other issues,

Hope this helps.

Regards,

Alberto Morillo

SQLCoffee.com