Error 5 when trying to install programs

Question

First off I have read several posts on here and tried every solution I could find to no avail. 

When I try to install new programs on this computer running Windows 7 I get error 5, "Setup was unable to create the directory" C:/user/[username]/appdata/local/temp/...

I have all permissions to do this, even right clicking and trying to run the installer as admin does not work.

I have run system file checker, performance troubleshooter, I have updated windows and nothing works.

What can I do to fix this?

Answer 1

I tried to remove the temp folder and create a new one, but there is a process I can't identify that uses it so I can't delete it.

I have not tried to create the .temp thing that the installer wants, because I don't know if it is a file or a folder it wants.

Answer 2

Sorry, I accidentally mixed English and Swedish, map is folder, so yes I mean folder. and the file it's trying to create is called something like lsmb.temp. So I assumed it was a file and not folder.

Answer 3

The current installer I am trying to use wants to create a file in the temp map and gets denied. I did try to make a new temp map, but there is some process using it that I can not seem to find so windows will not let me remove the map.

When we speak about the file system we commonly use these terms:

• A drive (e.g. C:)
• A folder or a directory (e.g. C:*Users*)
• A file (e.g. C:\Manuals*Instructions.pdf*)

"Map" is not a term used for the file system. Did you perhaps mean "folder"?

There are several reasons why it is difficult to help you with your query, e.g.

• In your initial post you reported this error message:

"Setup was unable to create the directory"

• In you second post you wrote

"The current installer [..] wants to create a file in the temp map and gets denied."

• Which is it, a directory or a file?
• I asked you to try and create the folder manually. You never reported what happened when you tried.
• You reported "windows will not let me remove the map". What is the exact file or folder you wish to delete? Why do you want to delete it?

Answer 4

Did you try creating the problem folder manually?

Well sort of, the current installer I am trying to use wants to create a file in the temp map and gets denied. I did try to make a new temp map, but there is some process using it that I can not seem to find so windows will not let me remove the map.

Answer 5

I have run system file checker, performance troubleshooter, I have updated windows and nothing works.

What can I do to fix this?

Did you try creating the problem folder manually?