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error-code 0x800c0002

Anonymous
2017-10-02T23:08:01+00:00

Hello everyone,

I can´t sign up to my microsoft account on my PC. 

Everytime i try its giving me the error-code 0x800c0002. I can´t find any solution for the problem. I tried the common ways like uninstalling preinstalled McAffee Products.

Any other ideas?

Many Thanks!

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-10-05T16:56:53+00:00

    This is what i get,  when i try to download an app from the appstore. I can´t sign in and it says before "Could not connect to microsoft services"

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  2. Anonymous
    2017-10-04T23:56:40+00:00

    I have a similar problem with my surface (Windows RT 8.1).  I reset it and now I can't sign in with my Microsoft account any more. every time I try it, it says that I should solve problems with my Internet connection, but  already have a strong connection, so that can't be the problem. When I try to sign in via the Store it shows error 0x800c0002

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  3. Anonymous
    2017-10-07T06:47:37+00:00

    I FOUND A FIX. since I was having the same issue on my Dell XPS 10 RT 8.1, I messed around a bit,

    I went to the app store and tried installing an app from the Microsoft webpage, it took me to the store I clicked install and the same issue kept happening to me "we cant seem to sign you in right now go to the home page and type "network issues" " on the bottom next to next and cancel, I saw "sign in to each app separately(not recommended)" click that and it lets you sign right in BOOM you have any app now on your weirdly bugging out RT 8.1 tablet, but it wont allow you to have complete control of your RT 8.1 with your MS account sadly :(

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  4. Anonymous
    2017-10-05T14:14:06+00:00

    I'm having the same problem, I just bought a refurbished surface rt2 and cannot log into my Microsoft account. This is the second tablet I've tried and  I'm having the some problem. Very frustrating !

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  5. Anonymous
    2017-10-05T00:27:30+00:00

    Having same issue.. I did a complete restore on my HP Stream 13 and now I am unable to sign in to my Microsoft Account. Every time I try, it says that I need to solve problems with my Internet connection, but i have a strong connection. When I try to sign in via the Store it shows error 0x800c0002 and says to search for "network problems"

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