DirectX error while trying install game

Anonymous
2018-02-15T20:45:34+00:00

Hello

it has been a while that im trying to download the "Epic Launcher" to play Fortnite but when the im trying to install he launcher i get a message when it comes to the DirectX part (in the picture). i tried to contact with "Epic Games" but they said it is a problem in windows. so i came here to ask you please help me to solve this problem. im trying to solve this problem over 3 months. i have the lastest DirectX (in the picture). please help me what to do.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} votes

17 answers

Sort by: Most helpful
  1. Anonymous
    2018-02-15T20:56:43+00:00

    Try and run the update below for backwards compatibility for games that run in an older version of DirectX.

    Because I think that Fortnite uses DirectX 11.

    https://www.microsoft.com/en-us/download/detail...

    7 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-02-15T20:59:04+00:00
    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-02-15T21:05:03+00:00

    its just downloaded couple of things and then closed

    0 comments No comments
  4. Anonymous
    2018-02-15T21:20:35+00:00

    You ran the .exe?

    0 comments No comments
  5. Anonymous
    2018-02-15T21:26:45+00:00

    this one?

    0 comments No comments