Changing windows 10 cursor does not work - issue has been happening for more than 6 months

Question

Hello - Changing the Windows 10 cursor does not work

I use Windows 10 at work and at home on my personal computer, and both don't have the ability to add a custom cursor.

The option is there in settings, just like every other version of Windows, but when the computer is restarted - the cursor changes to the default white microsoft cursor...

(it's ok if Microsoft want to not allow their users to change the cursor in Windows 10, just don't give the option there - it's frustrating to have a feature just not work - like it was programmed by amatures...)

Change cursor screen:

When resetting - the cursor goes white, and if I just open this mouse cursor screen , switch to the 2nd tab, and click ok (not changing or updating any settings, just going to this page and selecting ok) - then the cursor changes to what it's supposed to be / what it's saved as / what the profile is switched to................... 

Version of Windows 10 - latest version - I checked for updates 5 seconds ago:

Answer 1

Safe mode disabled dual screen, login pin and wallpaper - but the cursor came up the wrong cursor icon as always... 

Answer 2

The reason I suggested it is that when my custom mouse cursor wouldn't save I solved it by reinstalling the driver.

Answer 3

Hi the sfc scan has been stuck on 92% for about 1/2 an hour... is that normal?

Answer 4

I'll try reset the mouse driver, but the previous advice - sfc scan has been stuck on 92% for 30 minutes...

Answer 5

That could mean file corruption.

You'll need to let it finish, and if it cannot repair files within 3 attempts check the image it compares the files again using DISM in Step 10 of http://answers.microsoft.com/en-us/windows/wiki...

If nothing will repair the files then move on to the Repair Install by installing the Media Creation Tool from this link choosing Download Tool Now, install the tool, open it and choose Upgrade this PC Now. http://windows.microsoft.com/en-us/windows-10/m.... This reinstalls WIndows while saving your files and apps in place; takes about an hour, resolves most problems.