100% CPU usage **Resolved**

Anonymous
2019-05-05T19:56:24+00:00

So as you can see from the picture below, i have 100% CPU usage and it doesnt even add up to 100% half of the time. After being connected to MS support for about an hour, the only thing they have 'helped' me with is uninstalling chrome so that I may use edge to reinstall it (I guess they are that desperate to get more edge users). They had told me that reinstalling chrome will fix the issue as "chrome could be the issue" well, it wasn't, and I knew it want because I've been using chrome since someone told me how efficient it was over iexplorer. 

Anyway, I have an issue with Windows 10 Pro that results in task manager acting up in such a way that makes it state my CPU usage at its highest, as you probably already saw from the second picture, its an i7-8700k.... and nothing else is out of the ordinary.

After doing my research for a month, I have not found a fix outside of reinstalling windows..... I didnt want to install windows 10 the first time, as I was fond of windows 7 pro, so why would I want to do it a second time.... only this time, reinstalling the other 600GB worth of programs and files that I had accumulated since. I had a small slice of hope when I had come across a forum that stated "wait till the update, they tend to fix these issues" except 2 updates had come and gone since.

specs at bottom

Windows 10 Pro

i7-8700k at factory clock

RTX 2080

16 GB DDR4 Ram

Samsung 860 Evo 1TB SSD

MSI gaming pro motherboard

:Resolution:

Issue was resolved changing the power plan settings shown here

the issue was that the minimum state was set to 100, after setting it to 0 and saving, the issue was fixed

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} votes
Answer accepted by question author
  1. Anonymous
    2019-05-05T21:48:31+00:00

    Hi

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    We have been noticing this trend with high CPU after a fresh install. Normally, Windows Defender is the culprit, in addition, Windows 10 Update applying updates and like Defender definitions.

    I would first check Windows Update and make sure any pending cumulative updates are actually being installed succesfully.

    Go to Start -> Settings -> Update & security, then Check for updates and install any available updates.

    Other things you can also check include:

    Look for blank icons on the desktop and delete them.

    Since you are using an SSD, you might need to update the firmware.

    Could you detail the make and model of the motherboard?

    Here are some additional steps you can try...

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type: powercfg -restoredefaultschemes

    Hit Enter

    Exit

    Press Windows key + X

    Click Power Options

    Click Additional power settings

    Click Change plan settings -> change advanced power settings > processor power management -> processor idle disable -> Enable idle.

    Create an entirely new account and delete the current one.

    https://www.groovypost.com/howto/create-manage-...

    ——————————————————————

    Disable Telemetry

    Click Start > Settings > Privacy > Feedback and diagnostics.

    Set it to basic

    Click Start

    Type: regedit

    Right click regedit

    Click Run as administrator

    Navigate to the following key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection.

    Right click and create a DWORD value named AllowTelemetry then set

    Press Windows key + R

    Type gpedit.msc then hit Enter

    Expand Computer Configuration > Administrative Templates > Windows Components

    In the Windows Components dialog, find and right-click on Data Collection and Preview Builds

    Then double-click Allow Telemetry in the right pane

    Choose Disabled and choose 3-Full from the drop-down menu.

    Then click OK to save settings

    Click Apply and ok > reboot computer

    10 people found this answer helpful.
    0 comments No comments

9 additional answers

Sort by: Most helpful
  1. Anonymous
    2019-05-05T22:05:26+00:00

    Issue fixed, thank you for assisting me. In power plan management, advanced settings>processor power management>minimum processor state>set from 5 to 0

    2 people found this answer helpful.
    0 comments No comments