If all methods failed, you could in-place upgrade current system by a Windows 10 ISO image file, which can be downloaded from Media creation Tool.
https://www.microsoft.com/en-us/software-download/windows10
Windows update fails. Error code 0x80070002 - Win 10 ver 2004
Windows update is continuously failing for the update kb4023057. The error says Download failed and then returns the code 0x80070002.
So far I have:
- Tried Windows update catalog. This update has no entries for Windows 10 ver 2004
- Removed SoftwareDistribution folder in the Windows directory and tried again. Same result
- Tried making a symbolic link to a folder on another drive with significantly more space. Same issue (using mklink /j)
I am out of ideas and suggestions on the net. Looking for some help here
Any suggestions would be greatly appreciated.
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Teemo Tang 11,366 Reputation points
2021-04-28T09:34:24.027+00:00
7 additional answers
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CIO2Go 21 Reputation points
2021-04-23T06:41:27.963+00:00 OK, Team, here is the latest
• I ran the sfc /scannow per the suggestion by Reza
o I have the log file but am not including it here as it is 67K lines
• I copied the code for the script recommended by TeemoTang and ran it as an administrator.
o Several errors were noted (see video below)
• I then rebooted (via the script) and ran the windows updates.
• I video captured the script run and windows update to give you a front-row seat to what I am seeing. The updates continue to fail exactly as they have been from the beginning.YouTube video of the process. https://www.youtube.com/watch?v=zesom6c6TgM
I am running into a brick wall here. Any more ideas?
My thanks for all the input thus far.
CIO2Go
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CIO2Go 21 Reputation points
2021-04-27T23:26:46.097+00:00 Just circling back here to see if anyone has any other ideas. Looking like I may have stumped this crowd. Don't feel bad, I'm stumped as well.
Any ideas of the next steps?
CIO2Go
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CIO2Go 21 Reputation points
2021-04-30T21:15:06+00:00 TeemoTang-MSFT, the in-place upgrade did the trick. All else did fail, and multiple times but the in-place upgrade corrected that and at this point I think we've resolved the issue.
Many thanks to all that contributed to this issue.
CIO2Go