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Chats not loading in new app on mobile or desktop

I am having issues loading chats from the old version of Copilot. I have downloaded the new app, my chat titles appear but when I select one, it never loads. Tried going to website on MacBook and same issue. Same account, nothing changed but the new app.…

Microsoft Copilot | Other
asked 2026-10-13T07:29:53.8866667+00:00
amanda favors 0 Reputation points
answered 2026-10-13T07:31:00.12+00:00

AI answer

0 answers

My Onedrive Storage wasnt allocated after i have purchased Microsoft Office 365

My Onedrive Storage wasnt allocated after i have purchased Microsoft Office 365

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-13T07:30:56.64+00:00
Dunbar Crewe-Brown 0 Reputation points
1 answer

Unable to preview attachments sent in emails

Friday October 2nd 2026 a few members of my organization reported they were unable to preview attachments sent to them (PDF, Word, Excel). After deleting their local profile they were able to preview the documents but have lost the "Open"…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-05T13:57:18.92+00:00
Antonioni, Nicholas 5 Reputation points
edited a comment 2026-10-13T07:29:24.8066667+00:00
Alina Le 5,585 Reputation points Independent Advisor
1 answer

how to download AI-500 exam certificate

how to download AI-500 exam certificate i passed but unable to download the certificate kindly help me with that

Community Center | Not monitored
asked 2026-10-13T07:28:27.41+00:00
Aakash, Tadikonda 0 Reputation points
answered 2026-10-13T07:29:16.1966667+00:00

AI answer

3 answers

SOUND PROBLEMS WITH AN ACER DESKTOP

I currently have no sound on my Acer desktop. There is a white cross on my sound bar which says there is no sound device installed. However a check with Device Manager says Realtek is installed and working correctly. While i am about it my computer does…

Windows for home | Previous Windows versions | Devices and drivers
asked 2026-10-01T12:19:03.2433333+00:00
Peter Axon 0 Reputation points
commented 2026-10-13T07:28:42.29+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
0 answers

Why wont co pilot copy and paste?

Since Co pilot has upgraded i now pay $16 a month, I have had no issues at all with copy and Paste whether it be Control V or C or Right click. I am so frustrated that i cannot copy and paste a complete document. Is this a bug? I am using the browser…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-13T07:28:21.86+00:00
Mrs Alisha Boyle 0 Reputation points
5 answers

Žiadosť o obnovenie administratívneho prístupu k službe Microsoft 365

Dobrý deň potrebovali by sme sa dostat k učtu Office 365 Education aby sme mohli použivať Office 365 Education , ked zadavame email škoky [Poznámka moderátora: Osobné identifikačné údaje odstránené]@rctornala.sk vypiše mi chybu že toto konto nie je…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-07T09:21:38.4933333+00:00
RC Tornala 0 Reputation points
answered 2026-10-13T07:27:53.59+00:00
RC Tornala 0 Reputation points
1 answer One of the answers was accepted by the question author.

Everyone setting issue that blocked me from the Xbox network

I know the reason why I got banned from the Xbox network is because one mistake caused it is that Microsoft account <PII removed> to be viewed by everyone is because my everyone settings was accidentally on so everyone could report me back in April…

Windows for home | Windows 11 | Gaming
asked 2026-08-03T08:52:37.68+00:00
Mason Stout 20 Reputation points
accepted 2026-10-13T07:27:48.2333333+00:00
Mason Stout 20 Reputation points
0 answers

How to get the official loading animation of the windows 11 insider loading spinner

Its that one thats used in log in to windows screen, restarting screen... etc. like this one

Windows for home | Windows 11 | Settings
asked 2026-10-13T07:27:35.07+00:00
Hamdan Alshamsi 0 Reputation points
0 answers

need to solve my problem with 365 and office 24

Dear Microsoft help I been in contact with you case 711003100 which seems to be closed - but it has not been solved. Please contact me on phone +45 30773884 immediately thanks br Allan Svendsen

Microsoft 365 and Office | Other
asked 2026-10-13T07:26:33.41+00:00
allan svendsen 0 Reputation points
2 answers

Can't log into Hotmail on Firefox anymore

I get the error below. I have checked internal clocks(all good) cleared cache. Hotmail/outlook will work if I use IN PRIVATE on Firefox, or if I use outlook browser but won't work in regular browsing window in Firefox. This is the error I get. Also,…

Windows for home | Windows 11 | Accessibility
asked 2026-03-05T12:36:16.63+00:00
Scott Shaeffer 10 Reputation points
edited an answer 2026-10-13T07:25:03.9633333+00:00
jze jze 0 Reputation points
2 answers

Request for Tax Residency Certificate - FY2026 (Microsoft Regional Sales Pte Ltd)

My Malaysia entity requires the Singapore Tax Residence Certificate for 2026 for Microsoft Regional Sales Pte Ltd for withholding tax compliance. Please send me a copy, thanks

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-13T06:54:05.4966667+00:00
SSBITADMIN SILVADOR 0 Reputation points
answered 2026-10-13T07:24:22.8933333+00:00
Jade Ng 15,945 Reputation points Microsoft External Staff Moderator
0 answers

Daily message limit?

I tried to respond to an email at 2 o'clock in the morning. Kept getting errors. Then I get an email from Outlook.com Team - ******@outlook.com stating "The daily message limit helps us free the world from spammers--we're sorry that it's getting in…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-13T07:23:38.8333333+00:00
Anthony Rothrock 0 Reputation points
1 answer

Why am I getting HTTP 400 bad request errors when signing in ?

I belong to many security groups, including several nested groups. Some web applications return an HTTP 400 Bad Request error when I try to sign in. I have read that this may be related to Kerberos token size limits and the MaxTokenSize setting. Should I…

Windows for business | Windows 365 Business
asked 2026-10-13T07:22:41.0533333+00:00
Adrian Tan 100 Reputation points
answered 2026-10-13T07:23:00.7+00:00

AI answer

2 answers

Securing an Internal .NET CORE API Accessed by a DMZ Public Website

Below is the architecture of my Digital Business Contact application, which consists of three applications: A .NET Core application that retrieves employee information from Active Directory and stores it in a database. A .NET API that exposes employee…

Developer technologies | .NET | Other
Developer technologies | .NET | Other

Microsoft Technologies based on the .NET software framework. Miscellaneous topics that do not fit into specific categories.

4,182 questions
asked 2026-10-13T03:43:03.9366667+00:00
181 5 Reputation points
edited a comment 2026-10-13T07:22:28.7833333+00:00
181 5 Reputation points
3 answers

Visual Studio 2026 + Xcode 27 GA + Messaging 18.10.4: unable to complete Pair to Mac

After repeated attempts to pair my new Mac (running Golden Gate 27 with Xcode 27) from Visual Studio 2026 (.net 10.0), I'm continually getting this error after connecting to my network Mac, it seems there may be a legitimate software bug in this…

Developer technologies | .NET | .NET Multi-platform App UI
asked 2026-09-23T14:19:54.5966667+00:00
Eric Bauer 0 Reputation points
edited an answer 2026-10-13T07:21:49.3466667+00:00
Nguyen Dam (WICLOUD CORPORATION) 685 Reputation points Microsoft External Staff Moderator
1 answer

Copilot Chat History Missing on Web but Still Visible on Mobile

Hello Microsoft Support, I'm experiencing an issue with my Copilot chat history after the recent Copilot update. Issue: All of my previous Copilot chats are still visible in the Copilot mobile app. When I sign into the exact same Microsoft account on…

Microsoft Edge | Website issues | Windows 11
asked 2026-10-01T17:07:18.7166667+00:00
Kavyaan Sharma 5 Reputation points
commented 2026-10-13T07:21:39.5666667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft.App resource provider stuck in Registering for over 24 hours

My Azure free trial subscription cannot register the Microsoft.App resource provider. It has been stuck in “Registering” for over 24 hours. Subscription ID: [paste ID] Tenant ID: 89d2c4ae-e739-4928-83c5-0f6c7dbf8958 Subscription type: Free trial. Region:…

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,254 questions
asked 2026-10-12T23:20:15.33+00:00
Patrick 0 Reputation points
answered 2026-10-13T07:19:09.4+00:00
Deepanshu katara 18,230 Reputation points MVP Volunteer Moderator
1 answer

problem instaling new windows

how to download end instaling new windows? i hawe problem with instaling

Windows for home | Windows 11 | Install and upgrade
asked 2026-10-13T07:18:50.2433333+00:00
Sebastian Ptasiński 0 Reputation points
answered 2026-10-13T07:19:05.4133333+00:00

AI answer

2 answers

Adding a Family Member

Hi I am the admin on our Family group. We have a new laptop and I've added my profile but I'm stuck in an authentication loop trying to add my son (child profile). I was able to add him in, but now I'm not receiving any verification codes to my mobile…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-12T18:25:00.64+00:00
Rich 0 Reputation points
answered 2026-10-13T07:18:12.54+00:00
Vikki-T 12,060 Reputation points Microsoft External Staff Moderator