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Agentic AI exam was done on 12th but still not showing under active certification

Agentic AI exam was done on 12th but still not showing under active certification. only showing exam passed. when i get certificate

Community Center | Not monitored
asked 2026-10-14T19:31:10.5466667+00:00
shahussain-2314 0 Reputation points
commented 2026-10-15T04:01:40.94+00:00
shahussain-2314 0 Reputation points
1 answer

Unable to Access the SciSpace Domain

We are unable to access the SciSpace domain through Microsoft Teams, kindly look into it and resolve ASAP

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-10-15T03:58:54.1666667+00:00
Bhargav S K 0 Reputation points
answered 2026-10-15T04:01:11.69+00:00

AI answer

2 answers

installing activated office 2013 on new laptop

Hello, I have activated Office Standard 2013 MAK licence on my old outdated computer and would like to install this on my new laptop. Please provide step by step guidance

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-14T15:08:02.6766667+00:00
Andriy Poremskyy 0 Reputation points
answered 2026-10-15T04:00:23.6966667+00:00
san nusi 0 Reputation points
2 answers

Folders can't be opened from other programs

When I try to open up a folder form another program (such as "Browse Local Files" on Steam), nothing happens. No errors, no nothing. I can use explorer normally otherwise. I have tried other explorer alternatives, but they do not work either. I…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-10-10T16:55:46.4866667+00:00
Eric 0 Reputation points
commented 2026-10-15T04:00:00.8033333+00:00
Hendrix-V 20,300 Reputation points Microsoft External Staff Moderator
1 answer

Supported API-set version resolution verification for synch-l1-2-0 on Windows 26300.9711 x64-

Hello Microsoft Windows API Team, We are assessing native dependencies for a proposed Windows packaged desktop application using Microsoft.VCLibs.140.00.UWPDesktop version 14.0.33321.0 (x64). We need technical clarification about two unresolved static…

Windows development | Windows API - Win32
asked 2026-10-14T18:19:07.5433333+00:00
Prosanta Roy 0 Reputation points
edited an answer 2026-10-15T03:58:19.8033333+00:00
Zack Nguyen (WICLOUD CORPORATION) 245 Reputation points Microsoft External Staff Moderator
1 answer

Subject: Request for Version Without Sensitivity Label

Hello, I need to work with EXCEL file, which is currently labeled"Confidential - All Company." The sensitivity label is preventing me from using the file as needed. If authorized by company policy, could you please: Provide a version of the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-15T03:17:22.7866667+00:00
Cianel Lequina - DSV 0 Reputation points
edited the question 2026-10-15T03:57:36.69+00:00
Cianel Lequina - DSV 0 Reputation points
1 answer

Windows 11 upgrade removed Font (Maori Langauge) Glyphs or Macrons

Hi with a Windows 11 upgrade from WIN 10 some of the fonts that were working in windows 10 with glyphs/macrons stopped being recognised and now defaults those specific glyphs to Microsoft specific fonts i.e. an Latin Small Letter A with Macron (a ā)…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-15T03:56:16.61+00:00
Mike 0 Reputation points
answered 2026-10-15T03:57:08.6433333+00:00

AI answer

2 answers

why am I not receiving emails that are sent to my email address?

I am not receiving emails that are sent directly to me thru my email. It seems another individual is using my email address as I received an email addressed to that individual from another source. I am expecting replies to a family reunion and I won't…

Outlook | Web | Outlook.com | Email
asked 2026-10-14T19:55:57.2433333+00:00
helen carden 0 Reputation points
answered 2026-10-15T03:56:32.38+00:00
Chloe-V 14,125 Reputation points Microsoft External Staff Moderator
2 answers

DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument. help me fix it

Windows for home | Windows 11 | Gaming
asked 2026-10-15T00:19:28.3833333+00:00
Cassie Newby 0 Reputation points
answered 2026-10-15T03:55:51.0033333+00:00
超 张 0 Reputation points
2 answers

How to ensure an Excel spreadsheet edited on my PC Desktop version is correctly syncing with the "master" spreadsheet maintained by MS 365 (Business) using SharePoint

I use MS365 (Business)/SharePoint facility via my personal PC at home. Under no circumstances do I want this (Business) facility controlling or attempting to control anything on my personal PC. However: When I access an Excel spreadsheet resident with…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-15T01:23:18.18+00:00
David 0 Reputation points
edited an answer 2026-10-15T03:55:45.62+00:00
Jade Ng 16,030 Reputation points Microsoft External Staff Moderator
4 answers

Laptop screen saver time

How to extend my screen saver time? My laptop screen goes off every few minutes even though it is currently set to 30 minutes.

Windows for home | Windows 10 | Sleep and Power on, off
asked 2026-10-08T01:39:17.48+00:00
Chang Hong 0 Reputation points
commented 2026-10-15T03:55:33.5066667+00:00
Hendrix-V 20,300 Reputation points Microsoft External Staff Moderator
2 answers

Is the email ******@microsoftsupport.com a genuine support email or a scam?

Hello, I am unable to update my payment (new card) information. After using Microsoft's online help, I received a follow-up email from ******@microsoftsupport.com Is this an official Microsoft customer service email address or a scam email address? Thank…

Microsoft Security | Active Directory Federation Services
asked 2026-09-17T13:38:07.99+00:00
Jenny HUA 0 Reputation points
commented 2026-10-15T03:55:01.36+00:00
Tony L 0 Reputation points
2 answers

MSN account cannot send any emails, error 550 5.7.520 AS(4810)

I have used my @msn.com email account for years, but starting October 12, 2026, all outgoing emails are being rejected with this error: 550 5.7.520 Message blocked because it contains content identified as spam. AS(4810) My last successful outgoing…

Outlook | Web | Outlook.com | Email
asked 2026-10-12T14:18:31.2033333+00:00
HNP 0 Reputation points
edited a comment 2026-10-15T03:54:06.5833333+00:00
Hornblower409 16,820 Reputation points
2 answers

Unable to format/wipe SSD

I can't able to delete/format/wipe my SSD Drives using command prompt or any other softwares which allows doing this SSD(1-TB) which is unformattable. An old Windows 11 OS is installed in it. Is that a Problem for formatting the SSD? . Anyway Please…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-10-11T03:23:52.1566667+00:00
Satheesh Rajamanickam 0 Reputation points
edited a comment 2026-10-15T03:52:41.1566667+00:00
Satheesh Rajamanickam 0 Reputation points
1 answer

Sole Global Admin locked out of Microsoft 365 after phone change (MFA)

Hello, I use Microsoft 365 for business with a company account. After changing my mobile phone, I can no longer complete MFA (Microsoft Authenticator), so I cannot sign in. I still know my password, but no alternative authentication method is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-15T03:18:07.05+00:00
호준 윤 0 Reputation points
answered 2026-10-15T03:50:06.7166667+00:00
JeseminQH 925 Reputation points Independent Advisor
1 answer

How can I start my laptop withouth a recovery key?

My bitlocker activated after I update my laptop, it did restart and then this screen appears

Windows for home | Windows 11 | Windows update
asked 2026-10-15T03:25:56.0133333+00:00
answered 2026-10-15T03:49:56.3966667+00:00
Pauli O 16,470 Reputation points Volunteer Moderator
2 answers

How to fix surface when it says: your device ran into a problem and couldn’t be repaired

Tried to use recovery options, but says: your device ran into a problem and couldn’t be repaired

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-14T18:25:31.3433333+00:00
Debby Gallo 0 Reputation points
answered 2026-10-15T03:49:53.5866667+00:00
Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
0 answers

Links to Shared Documents Not Opening Through Outlook on Mobile (Android)

I'm just so frustrated with this and I want to know if there's some kind of fix or if it's a bug I'll just have to deal with. I frequently collaborate on personal writing projects with my friends. We share files and have had no trouble with this exchange…

Microsoft 365 and Office | Word | For home | Android
asked 2026-10-15T03:49:46.7466667+00:00
Savanna 0 Reputation points
2 answers

Outlook very very slow to sync on PC although very quick on my phone.

Previous questions (by others) asking basically the same thing have suggested adjustment that don't appear when following the instructions given.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-10T01:26:38.23+00:00
PJSmcfeet-3646 0 Reputation points
commented 2026-10-15T03:49:32.6533333+00:00
Hendrix-V 20,300 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

WiFi P2P connection fails occasionally

Windows creates the WiFi Direct GO via the following code, a android device connect the go. void WiFiDirect::Start() { publisher = WiFiDirectAdvertisementPublisher(); …

Developer technologies | Universal Windows Platform (UWP)
asked 2026-10-12T01:46:53.02+00:00
Xiaojie Ma 30 Reputation points
commented 2026-10-15T03:49:10.7133333+00:00
Jay Pham (WICLOUD CORPORATION) 4,680 Reputation points Microsoft External Staff Moderator