Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,079 questions
0 answers
Unable to change my account phone number
I need my device Recovery Key, which can only be found in my Microsoft Account Information, and it requires a Verification Code for the Recovery Key. My account information lists my phone number as "none" (??). Microsoft will not send a…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-10T21:30:43.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 59%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Todd Compton
25
Reputation points
edited the question
2026-10-11T10:54:12.08+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
1 answer
Xbox app and Microsoft Store won't accept XboxGames folder after reinstalling Windows 11
Hi, I’m having an issue with the Xbox app and Microsoft Store that started after I reinstalled Windows 11, while keeping all my files but no apps or software. Everything worked fine before the reinstall. Now I can’t install games that require Gaming…
Windows for home | Windows 11 | Files, folders, and storage
11,766 questions
asked
2026-10-10T14:10:35.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 9%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Villads Borup
0
Reputation points
commented
2026-10-11T10:53:53.84+00:00
Villads Borup
0
Reputation points
1 answer
Emails retrieval
i forgot to renew my domain subscription. I have now paid this but the emails have still not come through and it is over 48hrs
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,160 questions
asked
2026-10-11T09:35:40.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 17%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jessica Johnston
0
Reputation points
answered
2026-10-11T10:53:38.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
3,385
Reputation points
Independent Advisor
1 answer
Can't send emails after changing password (Outlook business account)
After changing my pw due to a compromised email I can no longer send emails from any device? Moderator note: thread updated with account type
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,934 questions
asked
2026-10-11T09:18:44.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Roger Duthie
0
Reputation points
answered
2026-10-11T10:52:06.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
3,045
Reputation points
Independent Advisor
1 answer
Account is stuck in a child/family enforcement loop
The Microsoft account ******@outlook.com was originally created with an incorrect birth year. The account was recently removed from Microsoft Family, and parental consent was removed from organizer account ******@outlook.com. The account no longer…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,095 questions
asked
2026-10-11T09:26:09.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 80%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kristine Cartwright
0
Reputation points
commented
2026-10-11T10:51:53.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,340
Reputation points
Independent Advisor
2 answers
Going from Office 2021 to Office LTSC Pro Plus 2024 creates Strange errors
I wanted to install Office 2024 after uninstalling Office 2021. The setup went online to Microsoft and the installation from there seemed ok. After opening word-File-Account I saw 1) Account error (I was loged in and online with my account). There was a…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,717 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
1 answer
Title: Bluetooth Headphones Connected but No Sound on Acer TravelMate (Windows 11)
I made ai to explain my question briefly Hi everyone, I am having an audio issue with my Acer TravelMate laptop running Windows 11. Whenever I connect my HUAWEI FreeBuds SE 2 Bluetooth earbuds, neither the earbuds nor the laptop's built-in speakers…
Windows for home | Windows 11 | Performance and system failures
32,589 questions
asked
2026-10-11T10:48:00.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 78%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGZ%3C/text%3E%3C/svg%3E)
GAO ZIFENG
0
Reputation points
answered
2026-10-11T10:48:24.53+00:00
AI answer
1 answer
Microsoft account stuck on legacy Yahoo primary alias; "Make primary" fails on all aliases; can't set up new Windows PC with online account
My Microsoft account has what looks like a backend inconsistency, and it's blocking me from signing in on a new Windows PC with my online account. I've spent hours on this, including a support chat that didn't escalate. THE SYMPTOMS …
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,311 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 48%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
Sponspor Request
Hi Microsoft! I’m a member of the FTC Robotics Team #22985 Paraducks, a team that participates in the FIRST Tech Challenge, one of the biggest robotics competitions in the world. Last season, we won the West India Regional Championship, went on to win…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,264 questions
asked
2026-10-11T06:33:49.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shaurya Shah - ENR00710
0
Reputation points
answered
2026-10-11T10:46:54.7566667+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
1 answer
Copilot update on 3rd Oct 2026
Since the new copilot update the chat that I have been building is appearing in the side bar but failing to load. Window says to refresh the page. This is an important chat widow can you please fix it for me. This a very important chat window, I have…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
304 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 32%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Excel Power Query refresh fails with FileNotFoundException for Microsoft.Identity.Client 4.83.3.0 (Beta Channel 2611, build 16.0.20606.20000)
Product / build Microsoft Excel for Microsoft 365 MSO, Version 2611 (Build 16.0.20606.20000), 64-bit Update channel: Beta Channel (set via policy updatebranch = BetaChannel) Windows 11, French UI Problem Refreshing any Power Query query that uses…
Microsoft 365 Insider | Excel | Windows
Microsoft 365 Insider | Excel | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
204 questions
asked
2026-10-10T11:02:43.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 70%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
BERTHOU Olivier
0
Reputation points
commented
2026-10-11T10:44:15.9666667+00:00
BERTHOU Olivier
0
Reputation points
0 answers
Time and date of sent emails gets lost when I move them to another folder
Using new outlook for Mac. If I move an email from my sent folder to another folder (which I do all the time for filing purposes) the email's time and date gets set to the time I moved it.
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,685 questions
asked
2026-10-11T10:40:23.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 80%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
Peter Vogel
0
Reputation points
commented
2026-10-11T10:42:33.49+00:00
Peter Vogel
0
Reputation points
1 answer
Azure SQL private endpoint: Linux App Service + managed identity passes DNS/TCP/token checks, but SqlClient OpenAsync fails with ConnectionReset 10054
QUESTION I am investigating a Development-only Azure SQL connection problem from a .NET application hosted on Linux Azure App Service. I would appreciate help identifying the next targeted diagnostic, rather than repeating deployment attempts or…
Azure SQL Database
Azure SQL Database
An Azure relational database service.
6,965 questions
asked
2026-10-11T09:46:14.5133333+00:00
Pravin Goorun
21
Reputation points
commented
2026-10-11T10:42:17.35+00:00
Erland Sommarskog
138K
Reputation points MVP
Volunteer Moderator
1 answer
Hotmail account blocked from sending (550 5.7.520 AS(4810)) and support replies bounce
My Hotmail account, [PII removed]@hotmail.ca, is blocked from sending email. Every message I send, to every recipient I've tried, bounces with: 550 5.7.520 Message blocked because it contains content identified as spam. AS(4810) It started on October 10,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,079 questions
asked
2026-10-10T21:59:55.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 85%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jeremy Willuhn
0
Reputation points
edited the question
2026-10-11T10:41:24.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,245
Reputation points Microsoft External Staff
Moderator
0 answers
Authenticator App funktioniert nicht
Ich wurde im Authenticator abgemeldet und kann mich nur anmelden wenn ich den zweistelligen Code vom Authenticator bekomme. Jedoch hab ich nur ein Gerät das im Authenticator angemeldet war und jetzt komme ich nicht mehr rein. Was kann ich machen?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,604 questions
asked
2026-10-11T10:41:04.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 14.000000000000002%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Aurel Gruß
0
Reputation points
asked
2026-10-11T10:41:04.9933333+00:00
Aurel Gruß
0
Reputation points
0 answers
Change the birthdate on my account
Change the birthdate on my account i by mistakenly set my birthday year in 2025 i wanna change it but the edit profile is locked
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,079 questions
asked
2026-10-11T09:52:30.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Delta Datahub
0
Reputation points
edited the question
2026-10-11T10:39:57.2833333+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
1 answer
SC300 Exam in one week
Microsoft Learn Access: An open-book split-screen tool is available during the exam for official documentation (excluding practice assessments and Q&A). want more information on this one.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,264 questions
asked
2026-10-11T10:16:01.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 80%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sonika Dewan
0
Reputation points
answered
2026-10-11T10:39:17.02+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
1 answer
azure batch account cost
In azure batch account do we need to pay for the duration when node is in starting state(getting allocated)
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,052 questions
asked
2026-10-11T10:37:52.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 54%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mohit, Mohit
0
Reputation points
answered
2026-10-11T10:38:05.7166667+00:00
AI answer
2 answers
Legacy certifications are missing After the 2024 Profile migration
My legacy certifications are missing after the profile migration. Please manually merge my old MCID profile into my current Microsoft Learn profile.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,264 questions
asked
2026-10-11T10:25:46.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 93%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gör, Ali
0
Reputation points
answered
2026-10-11T10:36:59.66+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
1 answer
new rewards suggestion
hey, Microsoft when do you add more rewards in your Microsoft rewards?
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,516 questions
asked
2026-10-11T10:01:30.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 88%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
abhi bhatt
0
Reputation points
answered
2026-10-11T10:36:49.0366667+00:00
DaveM121
938.1K
Reputation points
Independent Advisor