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BSOD problem

Anonymous
2024-06-08T21:07:36+00:00

Hello. Help me please. I am constantly receiving BSOD. Also I have artifacts on images and Chrome panel. I have new Windows 11 installed on cleared SSD. I have all new drivers for GPU, CPU, etc. Here is the last minidump info:

IMAGE_VERSION:  10.0.22621.3672
STACK_COMMAND:  .cxr; .ecxr ; kb
EXCEPTION_CODE_STR:  CE6B5AD2
EXCEPTION_STR:  WRONG_SYMBOLS
PROCESS_NAME:  ntoskrnl.wrong.symbols.exe
IMAGE_NAME:  ntoskrnl.wrong.symbols.exe
MODULE_NAME: nt_wrong_symbols
SYMBOL_NAME:  nt_wrong_symbols!CE6B5AD21047000
FAILURE_BUCKET_ID:  WRONG_SYMBOLS_X64_10.0.22621.3672_(WinBuild.160101.0800)_TIMESTAMP_790928-155458_CE6B5AD2_nt_wrong_symbols!CE6B5AD21047000
OSPLATFORM_TYPE:  x64
OSNAME:  Windows 10
FAILURE_ID_HASH:  {e7b79a07-9819-8f58-f082-0e96793a8aea}
Followup:     MachineOwner

Artifacts: https://imgur.com/a/LEV0sk8
Minidump file: https://drive.google.com/file/d/1qg-joECvnL5t6vBtFO-YI0KinkVZ8bZ_/view
Windows for home | Windows 11 | Performance and system failures

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  1. Jonathan Deives 74,060 Reputation points Independent Advisor
    2024-06-09T08:12:46+00:00

    Try uninstalling the mouse driver in the device manager, then restart the computer and see if the BSOD problem persists.

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  2. Anonymous
    2024-06-09T08:11:26+00:00

    Yes I have logitech mouse. I tried to install Logitech G Hub but it stucks on install screen when downloading. I tried to reinstall but have same problem

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  3. Anonymous
    2024-06-09T08:03:49+00:00

    nuke your windows via usb... Your pc looks like it has malware.... And for that drive issue i do not think that specific error is concerning but you might need to replace... Also stop using driver verifier, you aren't a driver dev, almost all drivers wud cause your system to crash when using so... So pls kindly ignore anyone who says otherwise, it doesn't tell you failing driver. So stop trying to, you are just wasting your time

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  4. Jonathan Deives 74,060 Reputation points Independent Advisor
    2024-06-09T08:02:04+00:00

    The minidump files indicate logi_lamparray.sys which is related to a Logitech driver.

    Are you using a Logitech device? Do you have Logitech G Hub installed?

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  5. Anonymous
    2024-06-09T07:54:06+00:00

    Thanks for help! Any idea how to fix it?

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