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Multiple Bluescreen Issue

Anonymous
2024-03-16T07:22:09+00:00

Hi, I have a 2020 Lenovo Ideapad Gaming 3i. I updated it and suddenly my gpu is not working saying that GPU crashed or update to newer versions(i have the latest versions) when I disable the GPU in device manager everything works fine I just cant play GPU heavy games

Minidump files: I only have 3 files here because i try resetting my laptop

https://www.mediafire.com/file/xm9iew8pzesa09h/Minidump.rar/file

BSOD issues that pops up are: IRQL NOT LESS OR EQUAL, PAGE FAULT IN NON PAGE AREA, CRITICAL PROCESS DIED, AND VIDEO DXGKRNL FATAL ERROR.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2024-07-30T16:31:19+00:00

    Dude, I understand your frustration and I'm going through the same problem. I've tried every possible solution and nothing has worked. From installing various versions of Windows, to internal cleaning of components and changing thermal paste.

    The only game that works without BSDO occurring is League of Legends, the others work for a few seconds or a few hours, it's very random. In the middle of the game, BSDO occurs, the fans fire at 100% speed and then the screen goes black, so I need to turn the laptop off and on again.

    I noticed that my bluetooth headset always stops working when the laptop turns on after a BSDO, so I need to reconnect it to get it working again.

    I don't know if your laptop model is the same as mine, but mine is a Lenovo ideapadGAMING 3i 82CGS00100:

    Intel i5-10300H

    8GB DDR4

    Nvidia GeForce GTX1650

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  2. Anonymous
    2024-07-30T15:20:08+00:00

    I uninstall every gpu drivers then when i am installing new one I choose to not install the audio drivers from nvidia. it work for a few hours then goes back to having multiply bsods so i just gave up. am only using it now with a disabled gpu. I still want to maybe find a fix but been looking for months.

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  3. Anonymous
    2024-07-29T23:50:23+00:00

    Hello!

    I have the same problem as yours and I also suspect that it is a problem with my audio driver, because whenever the BSOD occurs on my laptop, when restarting Windows, my bluetooth headset does not work and I need to reconnect it to work again.

    What version of the sound driver did you use to solve the problem?

    My laptop is a Lenovo IdeapadGaming 3I 82CGS00100.

    Thanks!

    Guilherme Garcia

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  4. DaveM121 891.1K Reputation points Independent Advisor
    2024-03-17T08:52:08+00:00

    That is great news, I am glad you have found the problem, great troubleshooting!

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  5. Anonymous
    2024-03-16T12:46:32+00:00

    Hi, I have goodnews its the audio driver from nvidia thats causing it to BSOD

    thanks Dave

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