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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
The Microsoft account ******@outlook.com was originally created with an incorrect birth year. The account was recently removed from Microsoft Family, and parental consent was removed from organizer account ******@outlook.com. The account no longer…
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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Hello, I am having trouble recovering/accessing my Minecraft account and would appreciate some assistance from the support team. Here are the details of my situation: Account type: It was migrated to a Microsoft account. The issue: My account was lost…
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Hello, I am posting to report a major bug with the recent Microsoft Copilot update that occurred on September 8th around 2:00 PM - 3:00 PM Eastern Time. Immediately following this update, two severe issues occurred simultaneously on my free Microsoft…
An application or feature powered by Windows Copilot to assist users with tasks and productivity
I already have an email alias for my Google business account, and I need to add it to my Outlook for Mac app. Can someone provide simple steps to do this? I think my app version is for home, and I think its the New Outlook, so I'm selecting that tag,…
Using the New Outlook for Mac for personal email and calendar
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AI answer
Hi, We are currently in a hybrid configuration E2019CU15 with O365, trying to migrate mailboxes to O365 we are seeing the error below on all mailboxes we are trying to migrate. Error: CommunicationErrorTransientException: The call to…
The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.
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I'm trying to install office apps but the copilot app keeps opening. I've uninstalled apps but its still happening
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Recurring BSOD on Windows 11 25H2 build 26200.9457 / kernel 10.0.26100.9457. Bugcheck 0x1E (KMODE_EXCEPTION_NOT_HANDLED), parameter 1 = 0xC0000005 (access violation), PROCESS_NAME = Registry, MODULE_NAME = nt, FAILURE_BUCKET_ID = AV_nt!HvpGetCellMap. The…
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I have used NewOutlook for some time (due to copilot) for both my office account (M365) and my private email hoste by a local danish webmail provider A couple of moth ago i change email provider from one.com dandomain.dk. And now i cannot create the IMAP…
Using New Outlook on Windows for personal email, calendar, and contact management
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An 86 year old Vietnam Veteran's wife, a PhD in education, needs Microsoft 365 in our home in Ecuador. Microsoft says NO!!!
Miscellaneous topics that do not fit into specific categories.
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AI answer
Hello; I've trying to recover my old hotmail account for the last 10 years; I did the recovery process; but I can't remember the questions/ names / ages I've put when creating this mailbox when I was 13 (20 years ago) so it always fails; what are the…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi, I've deployed Windows 11 in cloud and installed VMware Workstation 17 (upgraded it to the latest version). I've tried to run Linux VM(Ubuntu) on VMware but I keep getting error as mentioned above. I've tried: Disabling hyper-v from "Turn…
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How can I gain access to my Microsoft 365 account when I no longer have access to the email it was set up with? Can I change this email address?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hi, We are trying to migrate our mailboxes from 2019 to o365 in the existing hybrid set up. All migrations fail with the error below. Data migrated: Migration rate: Error: CommunicationErrorTransientException: The call to…
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
Hi All, I have a requirement to update the telephoneNumber attribute for Active Directory users. I have a CSV file with the following columns: Users – Contains the user's UPN or email address. TNumber – Contains the telephone number that needs to be…
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I have a XiaoMi Android tablet and use family link to control all apps and all websites my daugther can access. Suddenly the tablet installed all by itself without permision Edge without any control what my daugther can see and do in the internet. It was…
Other issues or features related to Microsoft Edge on Android
My Microsoft account is incorrectly flagged as a child / Family Safety account. I am over 18, my date of birth is correct, and I am not part of any Microsoft Family. This restriction is blocking third-party sign-ins (CurseForge). I need the Family Safety…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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no sound on my alexa running win 11 pro, ran troubleshoot and could not find the problem
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AI answer
I have two payment orders, but whenever I try to make the payment, it fails and displays the following error message: Processing payment “Your payment of ₹101.54 on 10/11/2026 could not be processed. Please try again or try again with a different payment…
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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AI answer
meine Laptop camera wird nicht erkannt ,wahrscheinlich ein treiber problem.wie oder mit welchem programm kann ich das beheben? wo finde ich den nötigen treiber?
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My Microsoft for Startups application has been approved, but when I try to activate the Azure startup sponsorship I receive “You aren’t eligible for this offer.” I joined Microsoft for Startups after May 29, 2026 using the new Azure Portal…
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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