Windows Compatibility Errors

Question

Hello everybody, I have built a new system:

CPU: Core i5 13600k
CPU Cooler: Noctua DH-15
RAM: 32 Gb 2 sticks of 16, 5600hz Corsair Vengeance
Motherboard: Gigabyte Aorus Z690 Ultra
Graphics card: Onboard
Storage devices: 2TB WD m.2 SN850x
Power supply: Corsair RM 850
Case: Corsair 4000D Airflow

The issue I am having is with Windows specifically I believe. I have a Windows 10 USB key, it works but when it finishes installing there doesn't appear to be any drivers. I tried installing the drivers by moving them over with a USB key but it throws up a compatibility error. I tried installing Windows 11 but it won't work, it gives me a kernal error something about \windows\system32\ntoskrnl.exe.

I have no idea what to try, the motherboard has been RMA'd since I originally was told that was the problem, and the CPU was RMA'd as well and I am still stuck.

Any help would be appreciated.

Answer 1

Hi mc,

I'm Sumit, here to answer your query at the Microsoft Community.

The answer to your question is here:

https://www.intel.in/content/www/in/en/support/...

Download the Chipset driver, and load it to make the drive appear.

I hope that helps, and rely on us for any further inquiries. All the best.

Answer 2

I have tried this but it will not install, a compatibility error comes up when I try and install any drivers.

Answer 3

Thank you for the reply.

Can you share the screenshot? Use Phone's Camera.

Answer 4

I have tried all compatibility settings and this continues to come up every time.

Answer 5

Thanks.

To better understand the state,

Post a Screenshot of disk management.

Open Disk Management by typing in diskmgmt.msc in Run Dialog box.

Get a Screenshot and paste back in next reply:

https://answers.microsoft.com/en-us/windows/wik...