Windows Compatibility Errors

Question

Hello everybody, I have built a new system:

CPU: Core i5 13600k
CPU Cooler: Noctua DH-15
RAM: 32 Gb 2 sticks of 16, 5600hz Corsair Vengeance
Motherboard: Gigabyte Aorus Z690 Ultra
Graphics card: Onboard
Storage devices: 2TB WD m.2 SN850x
Power supply: Corsair RM 850
Case: Corsair 4000D Airflow

The issue I am having is with Windows specifically I believe. I have a Windows 10 USB key, it works but when it finishes installing there doesn't appear to be any drivers. I tried installing the drivers by moving them over with a USB key but it throws up a compatibility error. I tried installing Windows 11 but it won't work, it gives me a kernal error something about \windows\system32\ntoskrnl.exe.

I have no idea what to try, the motherboard has been RMA'd since I originally was told that was the problem, and the CPU was RMA'd as well and I am still stuck.

Any help would be appreciated.

Answer 1

Drives are visible and working - I have used a fresh install of Windows 10 off a Windows 10 USB Key from Microsoft.

Answer 2

Okay, that was a confusion on my part apologies for that :)

Often an outdated BIOS might cause driver updates to fail. Let us check about the same.

Right-click Start>Run.

Type in msinfo32 and press enter.

Take a screenshot of the System Summary window and post it in the next reply.

Answer 3

There are no issues in the MSinfo, I have no internet so posting screenshots is not possible.

Answer 4

I see, thanks.

The latest BIOS from Gigabyte is F24A - can you let me know what it is there on your side?

Answer 5

Yes the BIOS is currently updated.