bsod errors

Question

Hello there. I have been facing a problem with a blue screen for a long time now, and I can't seem to solve it. The blue screen appears on average once every three days. But sometimes, after one blue screen, several others appear in a row.
It's unlikely to be a Windows problem since this error started to occur on a clean Windows 11 installation. I also tried installing previous versions of Windows, reinstall video drivers but it didn't help.
I will also attach several dump files and laptop configuration:

Victus by hp laptop 16
11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz

16,0 ГБ RAM

I forgot to add that before the blue screen appears, the sound stutters a bit, and the blue screen only appears after 5 seconds. Also, there are stripes that appear on the screen.

https://drive.google.com/file/d/1u72FG-0LE4aRytTpOyMMlSOqBr5NdSGK/view?usp=sharing

https://drive.google.com/file/d/17ID-t3Ca4H6RBJ7F_v-dZoPI46c6bmnd/view?usp=sharing

https://drive.google.com/file/d/17ID-t3Ca4H6RBJ7F_v-dZoPI46c6bmnd/view?usp=sharingafterAfter this, i turn on Driver Verifier and my pc started crashing faster.
I attach new dump files:
https://drive.google.com/file/d/1WHtO_RZFzf3vwmypEboqeOP5pecCltVT/view?usp=share_link
nvlddmkm.sys

As I understand it, the problem is indeed with the video card driver? Then why didn't reinstalling the video driver help me? :(
and
ndis.sys https://drive.google.com/file/d/1QEYBqdwgpIUYEbrAkRDMs35e9-4tDegY/view?usp=share_link

Someone can help with this problem?

Answer 1

Hi Aleksandrqq,

I'm Paul and I'm here to help you with your concern.

The minidump files indicated the file "nvlddmkm.sys". This file is related to the NVidia graphics card.

Please try the following.

1. Install the latest Windows updates.
2. Update or Rollback the NVidia driver in the Device Manager.
   Open Device Manager >> click Display Adapters >> right- click your NVidia driver >> click Update Driver.
   If the system says that you have the latest driver installed. Try to Roll back the driver. Right-click your NVidia driver >> click Properties >> click Driver tab >> click Roll back driver.
3. Use the NVidia Geforce Experience Software to update the driver.
4. Clean uninstall the currently installed NVidia driver using DDU then download and install the older/different version from the PC manufacturer's/NVidia support website.

I hope this helps. Feel free to ask back any questions and keep me posted.

I tried using different versions of the video card driver, but it did not solve the problem.

Latest from 08/03/2023

and from 31/08/2021

Answer 2

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

https://drive.google.com/file/d/1C_B7Y0K50HiX8YS9lS_Gh_CJYpNhK4xy/view?usp=share_link

Answer 3

Hi Aleksandrqq,

I'm Paul and I'm here to help you with your concern.

The minidump files indicated the file "nvlddmkm.sys". This file is related to the NVidia graphics card.

Please try the following.

1. Install the latest Windows updates.
2. Update or Rollback the NVidia driver in the Device Manager.

Open Device Manager >> click Display Adapters >> right- click your NVidia driver >> click Update Driver.

If the system says that you have the latest driver installed. Try to Roll back the driver. Right-click your NVidia driver >> click Properties >> click Driver tab >> click Roll back driver.

3. Use the NVidia Geforce Experience Software to update the driver.
4. Clean uninstall the currently installed NVidia driver using DDU then download and install the older/different version from the PC manufacturer's/NVidia support website.

I hope this helps. Feel free to ask back any questions and keep me posted.

Answer 4

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/