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Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed:rtwlane6.sys

Anonymous
2023-02-28T14:24:26+00:00

My PC is a new Hp laptop that shouldn't have any problems but it has blue screened around 3-4 times a day with the stop code: "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED". It doesn't crash right after booting up but about 3 hours of using the PC.

I've gathered info on the most recent stop code with Bluescreen Viewer but I don't know what to do with it. Apparently it's a driver problem, though. I tried to update the Network Adapter but it was already fully updated.

022823-8515-01.dmp 28-02-2023 07:49:39 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffffc0000005 fffff8031ea7f792 ffffa28d1e9df668 ffffa28d1e9dee80 rtwlane6.sys rtwlane6.sys+103df0 Realtek PCIE NDIS Driver 8ce7878 Realtek PCIEWireless LAN PCI-E NIC Realtek Semiconductor Corporation 6001.10.351.0 x64 rtwlane6.sys+7f792 C:\WINDOWS\Minidump\022823-8515-01.dmp 12 15 22621 2,760,348 28-02-2023 07:50:09 PM

dump file 022823-8515-01.dmp

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-03-01T08:57:01+00:00

    Hi Dave

    Oh I see but, In Amazon It shows "DO NOT USE FOR AMD Processors" ?

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  2. Anonymous
    2023-02-28T15:39:54+00:00

    Here,

    Thanks for replying

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2023-02-28T15:27:02+00:00

    Hi Krithick,

    I will find that for you, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information widow.

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  4. Anonymous
    2023-02-28T15:25:36+00:00

    Hi Dave

    which realtek driver should i download

    Thanks for replying

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2023-02-28T14:58:13+00:00

    Hi Krithick,

    I am Dave, I will help you with this.

    Your minidump file indicates it is the device driver on the Realtek WiFi card that is causing the system crashes.

    That driver may be fully up to date, but it may also be corrupt, go to the support page for your PC on the manufacturers website, then from there, download and install the version of Realtek WiFi drivers they recommend.

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