Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed:rtwlane6.sys

Question

My PC is a new Hp laptop that shouldn't have any problems but it has blue screened around 3-4 times a day with the stop code: "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED". It doesn't crash right after booting up but about 3 hours of using the PC.

I've gathered info on the most recent stop code with Bluescreen Viewer but I don't know what to do with it. Apparently it's a driver problem, though. I tried to update the Network Adapter but it was already fully updated.

022823-8515-01.dmp 28-02-2023 07:49:39 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffffc0000005 fffff8031ea7f792 ffffa28d1e9df668 ffffa28d1e9dee80 rtwlane6.sys rtwlane6.sys+103df0 Realtek PCIE NDIS Driver 8ce7878 Realtek PCIEWireless LAN PCI-E NIC Realtek Semiconductor Corporation 6001.10.351.0 x64 rtwlane6.sys+7f792 C:\WINDOWS\Minidump\022823-8515-01.dmp 12 15 22621 2,760,348 28-02-2023 07:50:09 PM

dump file 022823-8515-01.dmp

Answer 1

Hi Krithick,

Please upload any newly created minidumps yo may have from the latest crashes.

Answer 2

What should i do to fix the probelm ??

Answer 3

Hi Krithick,

If replacing/updating the drivers on the Realtek WiFi card is not resolving the crashes, there may be a physical problem with that card, it is the only thing listed as a contributory cause of the crashes.

Answer 4

Hi dave

It happened again with the same stopcode rtwlane6.sys

Answer 5

Hi Krithick, glad to help!