Hi Dave
Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed:rtwlane6.sys
My PC is a new Hp laptop that shouldn't have any problems but it has blue screened around 3-4 times a day with the stop code: "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED". It doesn't crash right after booting up but about 3 hours of using the PC.
I've gathered info on the most recent stop code with Bluescreen Viewer but I don't know what to do with it. Apparently it's a driver problem, though. I tried to update the Network Adapter but it was already fully updated.
022823-8515-01.dmp 28-02-2023 07:49:39 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffffc0000005 fffff8031ea7f792 ffffa28d1e9df668 ffffa28d1e9dee80 rtwlane6.sys rtwlane6.sys+103df0 Realtek PCIE NDIS Driver 8ce7878 Realtek PCIEWireless LAN PCI-E NIC Realtek Semiconductor Corporation 6001.10.351.0 x64 rtwlane6.sys+7f792 C:\WINDOWS\Minidump\022823-8515-01.dmp 12 15 22621 2,760,348 28-02-2023 07:50:09 PM
dump file 022823-8515-01.dmp
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
25 answers
Sort by: Most helpful
-
Anonymous
2023-03-01T08:31:54+00:00 -
DaveM121 891.6K Reputation points Independent Advisor2023-03-01T08:28:25+00:00 Hi Krithick,
Yes, you can buy them online, I will look into this for you, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.
-
Anonymous
2023-03-01T08:26:00+00:00 Hi dave
Can i buy the card from online ?
-
DaveM121 891.6K Reputation points Independent Advisor2023-03-01T08:18:41+00:00 Hi Krithick,
Yes, once again it is that Realtek driver that is listed, and nothing else, you may need to replace that card if you canot find a replacement driver.