Hello, I am EILIMAR, an independent advisor and I will be happy to help you with your problem.
In general, these problems are caused by incompatibilities of the application with the new improvements, therefore, it is necessary that you contact the developer of the same for additional optimization options. In addition to the above, I suggest you be attentive to new corrections through Windows Update. .
Please let me know if you need further assistance.
Best regards,
Eilimar Martinez