Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
163 questions
0 answers
Unable to sign in to Engage Center to request a name change
I need to correct my middle name in my Microsoft Certification Profile before scheduling a Pearson VUE exam. The Learn profile directs me to Credential Support, which then redirects me to Engage Center. However, I cannot sign in to Engage Center. The…
Community Center | Discuss the Q&A site | Other feedback
asked
2026-10-17T14:06:27.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
ROB HELDOORN
0
Reputation points
asked
2026-10-17T14:06:27.9666667+00:00
ROB HELDOORN
0
Reputation points
0 answers
AUDIO PROBLEMS
I cannot seem to find any solutions to my problems which is my mic, it is not readable and I always have to use my webcam as my microphone. Even when I have my Drivers UPDATED. PLEASE HELP.
Windows for home | Windows 11 | Devices and drivers
24,688 questions
asked
2026-10-17T14:05:58.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 10%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chiro Mabanta
0
Reputation points
asked
2026-10-17T14:05:58.7733333+00:00
Chiro Mabanta
0
Reputation points
2 answers
Windows 11 25H2 cumulative updates fail every month with error 0x800f0845 on Ryzen 7 9800X3D / Gigabyte B850 Gaming WiFi6, even after Cloud Reset and clean installation
Hello ! I've been unable to install any cumulative/security update since August 2026. Current system : Windows 11 Version 25H2 (OS Build 26200.8875) Motherboard: Gigabyte B850 Gaming WiFi6 CPU: AMD Ryzen 7 9800X3D GPU: Gigabyte GeForce RTX 5080…
Windows for home | Windows 11 | Windows update
15,683 questions
asked
2026-10-16T14:26:23.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 68%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alex Berthin
0
Reputation points
edited a comment
2026-10-17T14:05:47.0466667+00:00
Ramesh
182.5K
Reputation points
Volunteer Moderator
0 answers
Transfer Emails
I use Microsoft Office Professional Plus 2024. When I move emails from one folder to another, It moves emails but leaves emails in the folder transferring from. When I delete emails from transferring folder it deletes them from receiving folder also. …
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,183 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 73%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
2 answers
How best to run Windows 11 on a MacBook Pro M2 for Arduino/ESP program?
I have a MacBook Pro M2 running Mac OS 27.01. Would like to use the Visduino programming app that runs under Windows and not Mac OS. How best to do this: perhaps a duo boot or by running a support application? Thanks for any assistance.
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-10-17T13:36:01.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 55.00000000000001%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Fred Dodge
0
Reputation points
answered
2026-10-17T14:02:37.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 2%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
Pauli O
16,470
Reputation points
Volunteer Moderator
1 answer
microsoft subscription status afailed with zero licenses my billing account shows no invoices
order #[Moderator note: Personally Identifiable Information removed] - microsoft subscription status afailed with zero licenses my billing account shows no invoices
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
381 questions
asked
2026-10-17T13:51:53.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 14.000000000000002%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Marguerite Connelly
0
Reputation points
edited the question
2026-10-17T13:59:25.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
4,410
Reputation points Microsoft External Staff
Moderator
0 answers
Classic Outlook cannot add Googlemail account — HTTP callback status 0x80000005 followed by listener closure
Title: Classic Outlook cannot add Googlemail account — HTTP callback status 0x80000005 followed by listener closure I cannot add my personal @googlemail.com account to classic Outlook for Windows. Google sign-in and approval complete, but the browser…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,902 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 85%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
1 answer
Formal Refund Request – $29.99 Charge for PDF X Prem and Complaint Regarding Customer Support
I am writing to request a refund for a $29.99 charge made to my credit card on October 10, 2026, with the transaction description “PDF X Prem.” I would also like to formally express my frustration with the difficulty of reaching a real person at…
Windows for home | Windows 11 | Microsoft Store
3,396 questions
asked
2026-10-17T11:58:56.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 37%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
sonia ziranhua zaragoza
0
Reputation points
answered
2026-10-17T13:58:49.53+00:00
EmilyS726
273.7K
Reputation points
Independent Advisor
0 answers
App Service Linux Python 3.13 image: Flask/virtualenv security fixes, rollout and recovery
I am seeking guidance on Microsoft's published built-in Linux Python App Service image, rather than a custom application vulnerability. The public image mcr.microsoft.com/appsvc/python:3.13_20261016.7.tuxprod resolves to…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,097 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 54%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
Requesting Voucher Extension / Manual Reschedule due to Technical Issues
I missed my scheduled Azure AI/Agent exam because of network and technical issues. When I attempted to reschedule, Pearson VUE told me the voucher expired. I cannot afford to repurchase the exam and would like to request a one-time voucher extension or…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,350 questions
asked
2026-10-17T13:54:54.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 16%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Peela Lahari
0
Reputation points
answered
2026-10-17T13:56:24.8466667+00:00
AI answer
0 answers
Adding Yahoo Mail takes me to ATT
When trying to add Yahoo Mail to my Outlook, the setup takes me to ATT. And there's nothing I can do to change it to YMail. Any workarounds is appreciated.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,178 questions
asked
2026-10-17T13:56:10.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Robbie Doo
65
Reputation points
asked
2026-10-17T13:56:10.9333333+00:00
Robbie Doo
65
Reputation points
2 answers
BitLocker Decryption Paused at 30.6% – Error 0x803100d6
Hello, I need help with BitLocker on Windows 11. My BitLocker decryption was initially running but remained at 30.6% for approximately two hours. I manually paused the process using manage-bde -pause C:. When I tried to resume it using manage-bde -resume…
Windows for home | Windows 11 | Security and privacy
8,816 questions
asked
2026-10-16T18:29:58.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 28.999999999999996%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
luttfi firda
0
Reputation points
commented
2026-10-17T13:54:50.5433333+00:00
luttfi firda
0
Reputation points
2 answers
how do i install Windows 10 IoT Enterprise LTSC 2021 on usb?!??!?!?!?!?
??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
794 questions
asked
2026-10-17T13:41:17.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 66%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammed Albadr
0
Reputation points
answered
2026-10-17T13:54:32.7233333+00:00
Mohammed Albadr
0
Reputation points
2 answers
Windows Install
I cannot continue my windows installation because it stops at the Activate Windows part, where i press “I don’t have a product key” and then it closes. How can i continue?
Windows for home | Windows 11 | Install and upgrade
9,348 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 47%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
1 answer
New Microsoft 365 Business Basic tenant blocked – AADSTS5000228 / HTTP 401 – Unable to contact support
Hello Microsoft Community, I registered for Microsoft 365 Business Basic over a week ago, but my account is still stuck in the verification process. Current issues: Payment card verification was successful. The signup page still shows: "We are…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,680 questions
1 answer
Microsoft Rewards app asks me to subscribe to Game Pass Ultimate even though I already have it
Hello, I have an active Xbox Game Pass Ultimate subscription, but the Microsoft Rewards app on Windows says I need to subscribe to Game Pass Ultimate to use a subscription-related offer or complete a task. My subscription and Rewards app are associated…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,555 questions
asked
2026-10-17T13:50:11.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOK%3C/text%3E%3C/svg%3E)
Onur K
0
Reputation points
answered
2026-10-17T13:51:18.62+00:00
AI answer
1 answer
how to remove recommended for you screen
I want to remove the new recommended for you screen and revert back to the old screen
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked
2026-10-17T13:48:28.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
June Hall
0
Reputation points
answered
2026-10-17T13:48:41.0966667+00:00
AI answer
0 answers
i want to get back Copilot Smart classic
i want the classic smart version of copilot. in addition a particular chat has disappeared and not sure why called "request for electricity ....... I look forward to hearing from you how i can get the smart Co-pilot. I am not too keen on this new…
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,671 questions
asked
2026-10-17T13:47:42.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 97%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Felicia Afia Boatamaa
0
Reputation points
asked
2026-10-17T13:47:42.4233333+00:00
Felicia Afia Boatamaa
0
Reputation points
1 answer
Passed Az-305 exam, certificate yet to be issue
I have passed the Az 305 but not able to view the certificate
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,382 questions
asked
2026-10-17T12:39:56.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 44%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sanket Deshmukh
0
Reputation points
answered
2026-10-17T13:46:05.4266667+00:00
TP
164.7K
Reputation points
Volunteer Moderator
1 answer
Title: Sole Microsoft 365 Administrator Locked Out – Authenticator Inactive and Recovery Says I'm Not an Administrator
Hello, I'm looking for help recovering access to our Microsoft 365 organisation. I'm completely locked out because Microsoft Authenticator is greyed out/inactive. When I try to sign in, Microsoft asks me to approve a notification in Authenticator, but no…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,680 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 57.00000000000001%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)