"System" process using too much disk

Question

Hello

My computer has been very slow for about 2 months now. It had a very slow startup time and disk usage was about 100% all the time.I did a lot of research and didn't find a solution. I found out the system process used majority of disk. I got the startup problem solved through the Microsoft Community but the disk usage problem now got worse. My computer is a lot more slower and laggy. My son isn't able to take any classes on it which is a big problem. Any solution?

I have a Dell Inspiron 15 3576 with an Intel core i3, 1TB Toshiba MQ01ABD100 HDD,12GB RAM

Thanks in advance

Answer 1

Good Day Jyothi,

I appreciate your time getting back to this thread, it appears that there are multiple anti-virus installed, in your device , it shows McAfee and Avast , I highly suggest for you to uninstall one of them because it is not advisable to run multiple anti-virus at the same time it can cause conflicts with the two.

It shows that most of the Disk usage is from your System, scan you device using the free version of Malwarebytes scanner to check if there are malwares or adware running in your system.

Here's the link to download.

https://www.malwarebytes.com/mwb-download/thank...

Once downloaded and installed, open the app and perform a scan and check for malware infection.

After the scan restart your computer using cleanboot and observe the performance.

https://support.microsoft.com/en-us/topic/how-t...

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

---

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hi Carlo

Thank You for all your help. I appreciate it. I will surely come back and request for more help if any other problems arise. Thank You once again.

Regards

Jyothi

Answer 3

Good Day Jyothi,

I appreciate your time getting back to this thread, I am so glad to know that it worked, the Malwarebytes app will take care of it , if its on the download folder feel free to delete it.

If you need assistance in the future feel free to reach us anytime , I will be more than

happy t help.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 4

Hi Carlo

I scanned my computer once again and I found some more threats. I erased them immediately. My computer is functioning smoothly now. I also performed the Clean Boot and performance is good. About the threats, I found them in a folder named "32322" in the Downloads folder. They have some Windows files and folders like System32. I don't know where it came from. Can I delete it? Thank You for all your help.

Regards

Jyothi