Quick Scan Due

Question

This is a new laptop. For several days the Windows Security notification says "Actions recommended." When clicked, Defender reads Quick Scan Due. The dots move left to right but the scan doesn't happen--even after many hours and numerous restarts.

This pc is running Windows in S Mode. There is no option to manually run a scan.

Help!

Answer 1

Hello ,

No need to take the computer back to the store, this problem with Windows Defender is known, a fix should fix the problem definitively, my advice is to be patient, to regularly monitor the pc for updates.

Best regards

Answer 2

Are you sure that your system is up to date?
Select the Start button > Settings > System > About.
Under Windows specifications, check which edition and version of Windows your device is running.

Definitely up tp date!

Edition Windows 10 Home in S mode

Version 20H2

Installed on ‎6/‎22/‎2021

OS build 19042.1081

Experience Windows Feature Experience Pack 120.2212.3530.0

Answer 3

I did notice,are you sure that your system up to date ?

Select the Start button > Settings > System > About .

Under Windows specifications, check which edition and version of Windows your device is running.

Answer 4

Hello Grandpa,
I'm independent advisor,
Have you ever viewed this forum thread?
https://answers.microsoft.com/en-us/protect/for...
As Rob Koch indicated this problem is related to the fact that your Windows is not up to date, since it has a new computer, I invite you to make all the important updates proposed in Windows Update .
You need to go to Start Menu> Settings> Update & Security> Windows Update. Check for update.
More infos here :
https://support.microsoft.com/en-us/windows/upd...
After updating your pc and restarting it see if the notification appears again.
Best regards

I see that 87 other people report the same issue.

Alas, like many others, I find that an update corrects the anomaly--for all of a few minutes. Then it starts again.

Thanks for the links!

Answer 5

Hello Grandpa,

I'm independent advisor,

Have you ever viewed this forum thread?

https://answers.microsoft.com/en-us/protect/for...

As Rob Koch indicated this problem is related to the fact that your Windows is not up to date, since it has a new computer, I invite you to make all the important updates proposed in Windows Update .

You need to go to Start Menu> Settings> Update & Security> Windows Update. Check for update.

More infos here :

https://support.microsoft.com/en-us/windows/upd...

After updating your pc and restarting it see if the notification appears again.

Best regards