Quick Scan Due

Question

This is a new laptop. For several days the Windows Security notification says "Actions recommended." When clicked, Defender reads Quick Scan Due. The dots move left to right but the scan doesn't happen--even after many hours and numerous restarts.

This pc is running Windows in S Mode. There is no option to manually run a scan.

Help!

Answer 1

Hello ,

No need to take the computer back to the store, this problem with Windows Defender is known, a fix should fix the problem definitively, my advice is to be patient, to regularly monitor the pc for updates.

Best regards

Answer 2

Do you still have the request : Quick Scan Due with Defender?
If you open Start Menu>Settings>Security and updates>Windows security Windows Defender Security Center > Virus & threat protection, do you have the option to update manually the security definition of Windows defender?

There is no option to manually update, just "Quick scan due."

This Windows in S Mode.

Answer 3

Do you still have the request : Quick Scan Due with Defender ?

If you open Start Menu>Settings>Security and updates>Windows security Windows Defender Security Center > Virus & threat protection, do you have the option to update manually the security definition of Windows defender ?

Answer 4

After restarting, Defender appeared normally--though Update still showed Version 20H2.

However, after a brief few minutes, the exclamation mark reappeared in the notification area and the endless loop began again.

Check for updates reports no new updates.

I cannot seem to acquire 21H2.

Edition Windows 10 Home in S mode

Version 20H2

Installed on ‎6/‎22/‎2021

OS build 19042.1081

Experience Windows Feature Experience Pack 120.2212.3530.0

Answer 5

Thanks.

Your system version is 20H2, the updated version is 21H1. Reboot the computer and can you go to windows udpate and click Check for update again ?