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Hello,
I have a Dell XPS 8930 running windows 11 upgrade from Windows 10. I am trying to clone the 2tb NVME drive to a 4tb NVME drive. I have tried several makes of cloning software and they all say the clone was successful, but the clone will not boot. I keep getting the Stop Code: Kernel_Security_Check_Failure. Then a quick screen shows "ROM Image is not loaded and ROM Image update denied. Then it goes through the Automatic repair process but says there are no hardware issues. All drivers and software are up to date. Virus scans are clean.
If I look at the drives in Disk Management, the OS cloned partition does not show Boot, Page File and Crash Dump as shown on the screen grab.
As stated above, I have tried different cloning software and they all give the same result. BSOD Kernel Security Check Failure.
I have tried to repair with a recovery usb. Nothing works and I have not found any solutions through Google :-(
Thank you in advance for your help.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
BIOS is up to date and SSD firmware is as well. If there is one thing I do well, it is keeping updates all around.
On the technical side of things, I could be better. That is why I am so grateful for people like yourself in this world :-)
I don't like to waste peoples time so thank you again for your efforts.
Unfortunately for me, I work long hours at my job and don't always have the energy when I come home after work to trouble shoot things.
4:00am comes early :-(
Peace!
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If Dell wants $99, I suppose this will not be useful unfortunately.
BootIt is a powerful tool. I've used it to move my Windows from MBR SATA drive to GPT m.2 one. Successfully.
But I suppose there is some minor hardware incompatibility. Please check for BIOS updates, and SSD firmware updates.
Hello Igor,
I just got off the phone with Dell support. My warranty has expired so I will have to shell out the $99 per issue which in no big deal but I informed the technician that I am waiting on support from Acronis to contact me with a possible solution since I did purchase their software. If Acronis can't solve the issue, I will have dell perform their service I think.
They will have to take control of my computer to figure this out. The technician wasn't sure if the new drive was the issue or not.
That is yet to be determined, I guess.
I did download Bootit as you suggested and have briefly looked at the manual. There's a lot going on for my simple mind...lol.
I will put that on hold for now :-D. And I thank you again for your help with this.
Since my current drive is working fine, I will first wait for Acronis's response before I decide my next step.
I guess I'm hoping to find a simple solution. I will keep you posted.
Best Regards,
Toby
> I can't find any of the files listed in
Sorr, but this may mean problems with the drive unfortunately. Or with drive and controller interaction.
Did you ask Dell support?
Lol... I hear you :-)
