Hi MOHAMED,
I'm Christine, an independent advisor and a Windows user like you. I'll be more than happy to assist you today!
Seems you're having issue with your Xbox 360 Wireless Receiver, please try to reinstall your driver. Kindly follow the steps below:
- Please press Windows key + X and choose device manager
- Look for Univeral Serial Bus option and expand it.
- Please uninstall the driver and restart your device, that should be reinstalled after the reboot.
If the issue persists, please run the Hardware Troubleshooter:
Hardware troubleshooter
Please press Windows key + R
Paste this into Command Prompt and press Enter:
msdt.exe -id DeviceDiagnostic
Please let me know the result, I'm just here.
Thank you,
Christine