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error code 43

Anonymous
2022-12-31T00:27:20+00:00

Hi everyone, for me this is the error (code 43) : unknown USB device (device descriptor request failed) This is the Xbox 360 Wireless Receiver and this manipulation did not work with me. Please is there a solution for this error, thank you

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-01-02T00:09:55+00:00

    Thank you for your response, Mohamed. You can download the firmware update here:

    https://ftp.hp.com/pub/softpaq/sp139501-140000/...

    Source: https://support.hp.com/ph-en/drivers/selfservic...

    Please reboot the computer after installing it. Thank you!

    STANDARD DISCLAIMER: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Kind Regards,

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  2. Anonymous
    2023-01-01T23:45:37+00:00

    Hi Zadee

    Thank you for your attention and I would be happy to accept your help.

    Here is the system information:

    ![](https://learn-attachment.microsoft.com/api/attachments/e95c4a30-0c49-447c-ab59-5d3ab6d9740d?platform=QnA

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  3. Anonymous
    2023-01-01T23:19:56+00:00

    Hi CHRISTINE

    I would just like to tell you that there is a lot of time that I was looking on the internet to solve this problem, and so far I noticed that most of the problems with this receiver that are resolved are related to other error code but not error code 43. that's why I'm afraid my situation is delicate especially since I'm a simple windows user.

    thank you very much again Christine,

    Mohamed

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  4. Anonymous
    2023-01-01T11:51:50+00:00

    Thanks for reaching out! My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

    An outdated BIOS can cause this issue too, make sure you have the latest BIOS version. Please also download and install any I/O driver. We recommend only getting these drivers from your device manufacturer. I can help you get the drivers for you, Mohamed. We just need your sys info for that. You can follow the steps below to get your sys info:

    -On your keyboard, press Win + R

    -Type: msinfo32, press enter

    -Take a screenshot of the System Information, make sure to get the System Model, Baseboard Manufacturer, and Product

    -Then upload it here

    Happy New Year!

    Kind Regards,

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  5. Tin Luna 25,435 Reputation points Independent Advisor
    2023-01-01T00:51:37+00:00

    I apologize that the fix does not solve the issue. Let's check more options from other experts.

    Thanks,

    Christine

    Independent Advisor

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