OS Build is 19045.2364
Problem with DirectX
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Hey,
I am facing a problem since 2-3 years. I want to download a game. But it shows that my DirectX is not compatible with it. It shows that I need to have DirectX 12 for the game to get downloaded.
But when I checked my DirectX version, it shows that I have DirectX 12 on my pc.
Please help me download this game.
Windows for home | Windows 10 | Microsoft Store
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
{count} votes
15 answers
Sort by: Most helpful
-
Anonymous
2023-01-03T09:10:36+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D 30,315 Reputation points Volunteer Moderator2023-01-03T09:17:05+00:00 If you select the Display tab in DirectX then it will display the Feature Level for your graphics drivers. If the highest is 11.x then your graphics is only capable of DirectX 11, even though Windows 10 ships with DirectX 12.
-
Anonymous
2023-01-03T09:24:20+00:00 The feature level is 9_1. What does it mean?
-
Neil D 30,315 Reputation points Volunteer Moderator
2023-01-03T11:15:24+00:00 If that is the highest level then the graphics is only capable of DirectX 9.1.
-
Anonymous
2023-01-03T22:30:52+00:00 Your computer has a code name called Wolfdale. I did a search for the compatibility of it with the DirectX12. I found it was not compatible with DirectX 12. Here are links for the spec of your computer.
https://www.techpowerup.com/cpu-specs/?codename...
https://www.intel.com/content/www/us/en/product...
You also have another problem with the computer. It has only 3.49GB of Ram. Windows 10 takes at least 2GB to run. You will need to check the amount of Ram needed to run the games you are interested in to make sure you have enough ram to run them.
Cindy